Constant Contact - Create Email Marketing Campaigns Like a Pro

Jeremy Cloer Constant Contact

Constant Contact have actually been in the e-mail marketing video game given that 1995. Throughout that time, they’ve taken care of to turn into one of the most pre-owned e-mail tools on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is really usually the leading option for many various other review sites. Normally, I am curious to see if our thorough analysis produces the exact same result.

You could have looked into the Constant Contact testimonials supplied by customers online, also, and whilst they are quite positive, they might not offer you the whole picture. Our review of Constant Contact is based on a systematic strategy as well as uses our functional experience and also understanding of dozens of various other easy and also sophisticated advertising and marketing automation devices.

What makes them special is that they’ve included numerous attributes throughout the years that few of their rivals sport, such as digital item downloads, occasion management, appointment organizing and also social campaigns. These all add to the varied checklist of email alternatives available, along with automations and repeating e-newsletters.

Constant Contact brag a market with around 400 apps as well as combinations that satisfy even the most particular niche of products. Despite these showy numbers and also attributes, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough factor for us to take a better consider Constant Contact’s outs & ins and examine if it’s still relevant in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is routed towards local business, but their prices aren’t the most affordable, especially when you consider that their attributes just aren’t that progressed. Plans start from $9.99/ month, but this just enables 500 customers, as well as costs rise quite dramatically after that.

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Constant Contact Pricing

> Compare costs with our expense calculator

> Find out more concerning Constant Contact’s plans in our total rates guide

Cons and pros


Is Constant Contact the right e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is rather unique in this regard, being just one of minority email advertising and marketing devices to permit you to handle event registrations, tickets, and also invitations . Keep in mind that this attribute comes with its very own costs: 5.4% + $0.80 for each and every ticket sold or transaction conducted.

Not recommended if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact doesn’t use one of the most advanced automations. While they do offer set off campaigns, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll discover that various other much less costly tools use comparable degrees of automation– MailerLite and Sendinblue.

Ranking information


Relieve of Use

Typically it’s simple to browse, though a little bit dull-looking. You can get to the majority of locations within a number of clicks, though as they’ve included more functionality, some points have actually ended up being a little covert, for example, automations.

Newsletter Creation


The editor is fast, however light on features, specifically in the designing department. In addition to that it’s easy to collaborate with.



This is really basic, just permitting you to put basic introductions or get in touch with details. There is no if/then/else reasoning readily available.

Email types

Classic, autoresponders, standard automations, repeating e-newsletters, A/B screening, occasion enrollments, polls, studies and also discount coupons .

Selection as well as Flexibility of Template Designs

Okay. There are around 200 (!) templates to select from, with differing degrees of quality (some are good, while others look a little standard and outdated). You can likewise start from scratch, and use a convenient function called ‘Brand your email’ to auto-generate a template based on your website’s shades and also logo.

Email Marketing Automation

It also creates pre-defined contact sections based on your customers’ interactions with your online shop (e.g. repeat, expired as well as prospective clients). Automations based on call triggers (e.g. email opens, clicks) are likewise offered.

List Management

You can develop segments from contact activity, listing membership, call details, tags, or ecommerce task. You can likewise develop a section from your call understandings as well as tag contacts based upon contact field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, and also it simply uses a description box, basic field options (which you can’t add to) and after that a listing, or lists, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not do too severely, reaching one of the most preferred email suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and Analysis

In addition to basic open and click reports, spam, bounce and unsubscribe prices are also offered. You additionally obtain click warm maps, and also some helpful introduction records such as open as well as click patterns, opens by gadget, % of contacts involved, and also many successful subject line. You can likewise compare campaigns. Advanced tracking such as social monitoring isn’t offered.


Below’s where it gets a bit unshaven. The site as well as the device are only available in English. You can choose to transform a few of the non-editable email sections (e.g. footer as well as personal privacy policy message) to one of 10 languages offered, primarily European. Support and also the knowledge base is readily available in 4 languages. A little complicated, yet at the very least there’s some effort to sustain multilingual individuals and audiences.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, however, there is a function to inspect the e-mail for mistakes ( missing out on links, placeholder message that hasn’t been updated, etc). There’s additionally a device that enables you to sneak peek just how emails will seek certain recipients, although this didn’t seem to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and afterwards frown at. They are moved into a put on hold bounce classification if it occurs again. They have actually a ‘ suggested for elimination’ filter readily available to see these, yet do not remove them instantly.



Import/export available although it’s not as simple as it could be– you need to first allow advanced e-mail permissions under Account Settings.

Storage offered for pictures as well as information


All strategies include limitless storage.

Pro Features



SPF and also DKIM are supported.

Own Domain


Various levels of account access


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large quantity of assimilations and also apps , nearly 400.

Touchdown Page Builder


This is only readily available via their kind contractor, as well as it’s very standard. Rather, we would certainly advise these cost-free touchdown web page home builders.

Client Support

3.5/ 5.

There are several networks of support, consisting of live conversation, phone assistance, a expertise base and community-based support. I located that the conversation and phone support weren’t always available, which was a little frustrating.

Overall score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks the majority of packages. The main problem right here, however, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves state through their site, they are a tool for small companies. And also, therefore, it’s worth evaluating them on these terms. As mentioned above, they definitely have enough of the basics covered to please most small companies, and if it were as straightforward as that after that we would certainly recommend them a lot more extremely.

The issue, these days, is that there are plenty of other email tools offering a lot more than Constant Contact, and for a great deal much less cash. This includes not just includes, but also customer experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself making use of much more effective tools such as ActiveCampaign as well as GetResponse.

As well as with recent improvements to automations and coverage, as well as the addition of brand-new functions like a web site builder, it does look like they’re making an initiative to boost the product. Their absence of advanced features makes it challenging to recommend them over others at this price point.

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly claim that there may be various other rate of interests at play there.

Try Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplistic technique (it just includes autoresponders). They likewise use robust reports and analysis devices. They are also cheaper than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email marketing tools on the market. It’s offered in 6 languages and features innovative automation choices and also a built-in CRM.
  • GetResponse is a strong alternative. It features lots of advanced attributes (e.g. a webinar device), supplies and has exceptional automations one of the most effective spam as well as style testing tools we’ve ever before used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the very best alternatives to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which e-newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly like to enter the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a look at any of these CRMs for little businesses, which will certainly be much much more cost effective. There are even lots of excellent cost-free CRMs to pick from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software for local business. It safely stores your customer information and provides a safe and secure means to handle your customers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

Despite these showy numbers and also attributes, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat with their website, they are a device for little services. The problem, these days, is that there are plenty of other e-mail tools offering even extra than Constant Contact, as well as for a great deal much less money. For the quantity you pay with Constant Contact, you might find yourself utilizing a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simple method (it just includes autoresponders).

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