Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing video game since 1995. Throughout that time, they’ve taken care of to become one of one of the most previously owned e-mail devices in the world, after Mailchimp.

One thing I observed is that Constant Contact is really typically the top selection for numerous various other testimonial web sites. Normally, I am curious to see if our detailed evaluation generates the very same end result.

You could have taken a look at the Constant Contact testimonials provided by users online, also, and whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical approach and uses our useful experience as well as expertise of lots of various other straightforward and innovative advertising and marketing automation tools.

What makes them unique is that they’ve added numerous functions for many years that few of their competitors sporting activity, such as electronic item downloads, event monitoring, consultation scheduling as well as social campaigns. These all include in the diverse list of e-mail choices available, along with automations and also repeating e-newsletters.

Constant Contact boast a industry with around 400 apps as well as assimilations that accommodate even the most niche of products. Yet despite these fancy numbers as well as features, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough reason for us to take a more detailed look at Constant Contact’s outs & ins as well as check if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards local business, but their rates aren’t one of the most affordable, especially when you think about that their features just aren’t that progressed. Strategies begin with $9.99/ month, but this just enables 500 subscribers, and also costs climb pretty greatly after that.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our total prices overview

Cons as well as pros


Is Constant Contact the best e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite special in this regard, being among minority email advertising and marketing devices to enable you to handle event registrations, invitations, as well as tickets . Keep in mind that this attribute includes its own costs: 5.4% + $0.80 for each ticket marketed or deal conducted.

Not advised if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact does not supply one of the most sophisticated automations. While they do offer set off campaigns, autoresponders and abandoned cart campaigns (for Shopify just), you’ll find that various other much cheaper tools provide comparable levels of automation– MailerLite and also Sendinblue.

Score details


Alleviate of Use

Generally it’s simple to browse, though a little bit dull-looking. You can reach the majority of places within a couple of clicks, though as they’ve included more capability, some things have come to be a little covert, for example, automations.

E-newsletter Creation


The editor is quick, but light on features, especially in the designing division. In addition to that it’s very easy to collaborate with.


of course

This is very standard, only allowing you to insert straightforward greetings or call information. There is no if/then/else logic readily available.

Email kinds

Timeless, autoresponders, basic automations, repeating newsletters, A/B screening, occasion registrations, polls, discount coupons as well as surveys .

Option and also Flexibility of Template Designs

Not bad. There are about 200 (!) themes to pick from, with varying levels of quality (some are suitable, while others look a little basic as well as dated). You can likewise go back to square one, as well as make use of a helpful function called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s colors and logo design.

Email Marketing Automation

They use autoresponders and also deserted cart advocate Shopify and WooCommerce. It likewise produces pre-defined call sectors based upon your consumers’ interactions with your on the internet shop (e.g. repeat, expired and prospective consumers). Automations based upon contact triggers (e.g. email opens, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most adaptable, as you can not truly incorporate conditions as well as activities as you can in many various other tools.

Listing Management

You can create sections from call activity, list subscription, contact details, tags, or ecommerce activity. You can likewise create a section from your call understandings and tag contacts based on get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the kind, and also it merely offers a description box, basic field alternatives (which you can not contribute to) and then a listing, or lists, that individuals can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not perform as well terribly, getting to the most popular e-mail service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and Analysis

In enhancement to conventional open and click reports, spam, bounce as well as unsubscribe rates are likewise offered. You additionally obtain click warm maps, as well as some valuable overview reports such as open as well as click patterns, opens by gadget, % of get in touches with involved, and many successful subject line.


The device as well as the site are only readily available in English. You can pick to alter some of the non-editable email sections (e.g. footer and also privacy plan text) to one of 10 languages available, primarily European.

Further Features

Spam- and Design-Testing

Spam testing isn’t offered, however, there is a feature to examine the e-mail for mistakes (missing web links, placeholder text that hasn’t been updated, and so on). There’s also a device that enables you to sneak peek just how e-mails will certainly seek specific receivers, although this really did not seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are positioned on temporary hold for 15 days, and then feel bitter. They are relocated into a suspended bounce classification if it happens once more. They have a ‘recommended for removal’ filter available to watch these, however don’t eliminate them immediately.


of course

Import/export readily available although it’s not as straightforward as it could be– you need to initially allow sophisticated email permissions under Account Settings.

Storage offered for data as well as images


All strategies feature unlimited storage.

Pro Features


of course

SPF and also DKIM are supported.

Very own Domain


Different levels of account accessibility


The Account Owner can also designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a huge amount of applications and assimilations , nearly 400.

Landing Page Builder

of course

This is only offered via their kind building contractor, and also it’s really fundamental. Instead, we ‘d recommend these free touchdown page building contractors.

Customer Support

3.5/ 5.

There are a number of networks of assistance, consisting of live chat, phone assistance, a data base and also community-based support. Nonetheless, I located that the chat and also phone assistance weren’t constantly available, which was a little discouraging. When I had the ability to get hold of chat support, nonetheless, I did discover them to be valuable and also receptive . Bear in mind that you’ll need to employ order to cancel your subscription, which is quite frustrating.

Total ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of the boxes. The major concern below, though, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves restate via their site, they are a device for local business. And, thus, it’s worth examining them on these terms. As pointed out above, they most definitely have sufficient of the fundamentals covered to please most small companies, and also if it were as straightforward as that then we would certainly recommend them extra highly.

The problem, these days, is that there are lots of various other e-mail tools providing much more than Constant Contact, as well as for a great deal less money. This consists of not only features, yet likewise user experience. For the quantity you pay with Constant Contact, you might find yourself using much extra powerful devices such as ActiveCampaign as well as GetResponse.

They do grab factors for their respectable deliverability prices, integrations ( specifically social media assimilations), as well as for permitting different access degrees for separate individuals. And with current improvements to automations and also coverage, and the enhancement of new functions like a site home builder, it does look like they’re making an effort to boost the product. However their absence of sophisticated features makes it challenging to suggest them over others at this rate factor. (You’ll see we do not list them as a good Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly claim that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplistic approach (it only features autoresponders). They additionally use durable reports and evaluation devices. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email advertising tools on the market. It’s offered in 6 languages and also comes with sophisticated automation options and a built-in CRM.
  • GetResponse is a solid option. It comes with several innovative functions (e.g. a webinar device), has outstanding automations and also offers one of the very best spam and also layout testing devices we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough overview with the best choices to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to get into the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a look at any of these CRMs for little organizations, which will certainly be much a lot more budget-friendly. There are also lots of exceptional free CRMs to choose from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Below is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software application for small companies. It securely shops your customer information and also supplies a safe method to handle your subscribers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability tests.

Despite these flashy numbers as well as features, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate through their website, they are a device for small businesses. The problem, these days, is that there are plenty of other email devices using also extra than Constant Contact, as well as for a whole lot less cash. For the amount you pay with Constant Contact, you might locate on your own using a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplified technique (it just includes autoresponders).

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