Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising and marketing game considering that 1995. Throughout that time, they’ve handled to become one of the most used email tools in the world, after Mailchimp.

One thing I noticed is that Constant Contact is really often the top option for lots of various other testimonial websites. Normally, I am curious to see if our detailed evaluation produces the very same end result.

You might have had a look at the Constant Contact evaluations used by users online, as well, and also whilst they are quite favorable, they might not give you the whole picture. Our testimonial of Constant Contact is based on a methodical technique and uses our sensible experience and also understanding of lots of other simple and advanced advertising automation tools.

What makes them unique is that they’ve included numerous attributes over the years that few of their competitors sport, such as digital product downloads, event management, appointment organizing as well as social projects. These all include in the diverse listing of e-mail choices available, in addition to automations and also recurring newsletters.

Constant Contact brag a market with around 400 applications and combinations that cater to also one of the most particular niche of items. Despite these flashy numbers as well as attributes, passion in Constant Contact appears to be on the decline, at least according to Google Trends. Enough reason for us to take a more detailed check out Constant Contact’s outs & ins and check if it’s still pertinent in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, yet their prices aren’t the most budget friendly, specifically when you think about that their functions simply aren’t that advanced. Strategies start from $9.99/ month, yet this just enables 500 customers, and prices rise pretty dramatically after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full prices overview

Cons and pros


Is Constant Contact the right e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly special in this regard, being one of the few e-mail advertising and marketing devices to enable you to manage event enrollments, invites, and tickets . Remember that this feature features its own charges: 5.4% + $0.80 for each ticket marketed or transaction carried out.

Not suggested if:

You need sophisticated automation:

Remarkably, for the costs it charges, Constant Contact doesn’t supply the most innovative automations. While they do supply caused campaigns, autoresponders and deserted cart projects (for Shopify just), you’ll locate that other much cheaper devices provide similar levels of automation– MailerLite and Sendinblue.

Ranking details


Reduce of Use

Typically it’s simple to browse, though a bit dull-looking. You can get to a lot of areas within a couple of clicks, though as they’ve added a lot more performance, some things have become a little concealed, for instance, automations.

E-newsletter Creation


The editor is quick, however light on features, particularly in the styling division. Aside from that it’s very easy to work with.



This is extremely standard, only permitting you to put straightforward greetings or call details. There is no if/then/else reasoning available.

Email types

Timeless, autoresponders, fundamental automations, recurring newsletters, A/B testing, occasion registrations, coupons, surveys and also surveys .

Selection and also Flexibility of Template Designs

Tolerable. There are about 200 (!) design templates to pick from, with differing levels of quality (some are good, while others look a little fundamental and also outdated). You can also go back to square one, as well as utilize a useful function called ‘Brand your email’ to auto-generate a layout based upon your site’s shades as well as logo design.

Email Marketing Automation

It additionally produces pre-defined call segments based on your clients’ communications with your on the internet shop (e.g. repeat, lapsed as well as prospective customers). Automations based on contact triggers (e.g. email opens, clicks) are also readily available.

Checklist Management

You can produce sections from call task, checklist membership, get in touch with information, tags, or ecommerce activity. You can likewise produce a sector from your call understandings and also tag contacts based on get in touch with area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, as well as it simply provides a description box, standard area alternatives (which you can not contribute to) and afterwards a list, or listings, that individuals can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out also badly, getting to the most prominent e-mail providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and Analysis

Along with common open and also click records, spam, bounce as well as unsubscribe rates are also offered. You likewise obtain click warmth maps, as well as some helpful overview records such as open as well as click fads, opens by device, % of calls involved, and the majority of successful subject line. You can additionally compare projects. Nonetheless, advanced tracking such as social tracking isn’t offered.


Here’s where it gets a little bit unshaven. The tool and the site are just offered in English. You can pick to transform several of the non-editable e-mail sections (e.g. footer and privacy policy text) to one of 10 languages offered, mostly European. Assistance and also the knowledge base is readily available in 4 languages. A little confusing, yet at least there’s some effort to support multilingual individuals and audiences.

More Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a function to inspect the e-mail for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that allows you to sneak peek how emails will certainly search for specific receivers, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and afterwards frown at. They are relocated right into a suspended bounce group if it happens again. They have actually a ‘ suggested for elimination’ filter offered to view these, however do not remove them immediately.



Import/export offered although it’s not as straightforward as it could be– you require to initially enable innovative email authorizations under Account Settings.

Storage space offered for images and information


All plans include limitless storage space.

Pro Features


of course

SPF and DKIM are supported.

Own Domain


Different levels of account accessibility

of course

The Account Owner can also appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous amount of assimilations as well as applications , nearly 400.

Landing Page Builder

of course

This is just offered via their type contractor, and also it’s extremely fundamental. Instead, we ‘d suggest these complimentary touchdown web page builders.

Customer Support

3.5/ 5.

There are a number of channels of assistance, including real-time chat, phone support, a understanding base and also community-based assistance. I located that the conversation and also phone support weren’t constantly available, which was a little discouraging.

Overall ranking.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks the majority of packages. The main problem right here, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves state via their website, they are a device for small companies. And, as such, it’s worth examining them on these terms. As stated above, they definitely have enough of the fundamentals covered to satisfy most local business, as well as if it were as simple as that then we would certainly recommend them much more extremely.

The concern, these days, is that there are a lot of various other email devices offering even more than Constant Contact, and for a great deal much less money. This includes not just features, yet additionally individual experience. As a matter of fact, for the amount you pay with Constant Contact, you can find yourself utilizing a lot more powerful tools such as ActiveCampaign and also GetResponse.

They do grab points for their respectable deliverability prices, combinations ( especially social media sites combinations), and for permitting different access levels for different individuals. And also with recent enhancements to automations and also reporting, and also the addition of brand-new features like a internet site home builder, it does resemble they’re making an effort to improve the product. Yet their lack of advanced features makes it hard to suggest them over others at this cost point. (You’ll see we do not detail them as a great Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly claim that there might be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simple strategy (it only includes autoresponders). They likewise supply durable records and analysis devices. They are also less expensive than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email advertising and marketing tools on the market. It’s available in 6 languages and comes with advanced automation options as well as a built-in CRM.
  • GetResponse is a strong option. It includes numerous sophisticated attributes (e.g. a webinar device), has exceptional automations and also offers among the most effective spam and design screening devices we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough overview with the very best alternatives to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. However, at $399/month, you ‘d be far better off having a look at any one of these CRMs for small companies, which will certainly be far more economical. There are even a lot of exceptional free CRMs to choose from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software for local business. It securely stores your consumer information as well as offers a secure method to manage your subscribers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Despite these flashy numbers and also features, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate with their website, they are a tool for tiny businesses. The problem, these days, is that there are lots of various other email devices offering also much more than Constant Contact, and for a whole lot less cash. For the quantity you pay with Constant Contact, you might discover yourself utilizing much a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplified approach (it just features autoresponders).

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