Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising and marketing game given that 1995. Throughout that time, they’ve handled to become one of one of the most pre-owned email tools worldwide, after Mailchimp.

Something I noticed is that Constant Contact is really commonly the leading option for several various other evaluation websites. Normally, I wonder to see if our thorough analysis generates the very same result.

You might have had a look at the Constant Contact testimonials offered by users online, also, and whilst they are pretty favorable, they may not give you the whole picture. Our evaluation of Constant Contact is based upon a systematic technique and utilizes our functional experience as well as expertise of dozens of various other simple and innovative advertising and marketing automation devices.

What makes them special is that they’ve included a number of functions over the years that few of their competitors sport, such as electronic product downloads, event administration, consultation organizing and also social projects. These all add to the diverse list of email options offered, along with automations and also reoccuring e-newsletters.

Constant Contact boast a marketplace with around 400 applications as well as assimilations that accommodate even one of the most niche of items. Yet regardless of these showy numbers as well as features, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins as well as examine.
Discover below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, yet their costs aren’t the most budget friendly, especially when you take into consideration that their features just aren’t that advanced. Strategies start from $9.99/ month, however this just allows for 500 customers, and costs climb quite sharply afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our full rates guide

Cons and also pros


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather special hereof, being just one of the few e-mail advertising tools to permit you to take care of occasion invites, registrations, and also tickets . Bear in mind that this attribute includes its own charges: 5.4% + $0.80 for each and every ticket marketed or transaction conducted.

Not suggested if:

You require sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t use the most sophisticated automations. While they do use caused projects, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll find that other much less costly devices offer similar degrees of automation– MailerLite as well as Sendinblue.

Rating details


Reduce of Use

Generally it’s easy to navigate, though a little bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve included a lot more capability, some things have ended up being a little concealed, for instance, automations.

Newsletter Creation


The editor is fast, yet light on features, particularly in the designing division. Apart from that it’s easy to collaborate with.


of course

This is extremely fundamental, only enabling you to insert easy introductions or get in touch with details. There is no if/then/else reasoning available.

Email kinds

Classic, autoresponders, fundamental automations, persisting e-newsletters, A/B screening, occasion enrollments, studies, vouchers and also polls .

Option as well as Flexibility of Template Designs

Not bad. You can also begin from scratch, and also make use of a handy feature called ‘Brand your email’ to auto-generate a template based on your website’s colors and also logo.

Email Marketing Automation

They supply autoresponders as well as deserted cart advocate Shopify and WooCommerce. It likewise generates pre-defined contact segments based upon your customers’ interactions with your on the internet shop (e.g. repeat, expired as well as potential consumers). Automations based upon call triggers (e.g. e-mail opens up, clicks) are likewise offered. It’s worth noting that the automations aren’t one of the most versatile, as you can not truly incorporate conditions and also actions as you can in several other devices.

Checklist Management

You can develop sectors from call activity, listing membership, get in touch with details, tags, or ecommerce task. You can additionally create a section from your contact insights and also tag get in touches with based on contact field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, and it just offers a summary box, standard field options (which you can’t include in) and afterwards a list, or lists, that people can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute also badly, getting to the most popular e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and also Analysis

Along with basic open as well as click records, spam, bounce and also unsubscribe rates are likewise available. You also get click heat maps, as well as some helpful introduction reports such as open and click patterns, opens up by tool, % of contacts involved, and also the majority of successful subject line. You can likewise contrast campaigns. Nevertheless, advanced tracking such as social tracking isn’t available.


The device as well as the website are only available in English. You can pick to alter some of the non-editable e-mail sections (e.g. footer and also privacy plan message) to one of 10 languages offered, mostly European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to inspect the e-mail for mistakes (missing links, placeholder text that hasn’t been updated, etc). There’s additionally a device that allows you to preview just how emails will look for details receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on temporary hold for 15 days, and afterwards resent. If it takes place again, they are relocated into a put on hold bounce group. They have a ‘recommended for removal’ filter readily available to watch these, however don’t remove them instantly.



Import/export offered although it’s not as straightforward as maybe– you need to first allow advanced email approvals under Account Settings.

Storage readily available for data as well as images


All plans include unlimited storage.

Pro Features


of course

SPF and also DKIM are supported.

Own Domain


Different degrees of account gain access to


The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a large amount of apps as well as integrations , nearly 400.

Landing Page Builder


This is just offered through their form home builder, as well as it’s extremely basic. Instead, we ‘d advise these totally free landing web page contractors.

Customer Support

3.5/ 5.

There are several networks of assistance, including online chat, phone assistance, a knowledge base and also community-based assistance. I discovered that the conversation and phone support weren’t constantly readily available, which was a little discouraging.

Overall ranking.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks a lot of the boxes. The main issue below, however, is that they’re asking a premium cost for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate through their site, they are a device for small companies. As well as, as such, it’s worth evaluating them on these terms. As discussed over, they most definitely have sufficient of the fundamentals covered to please most small businesses, as well as if it were as simple as that then we ‘d suggest them more extremely.

The concern, nowadays, is that there are plenty of other email devices supplying much more than Constant Contact, and also for a great deal much less money. This consists of not just includes, however likewise individual experience. For the amount you pay with Constant Contact, you might locate on your own using a lot more effective tools such as ActiveCampaign and GetResponse.

And with current improvements to automations and coverage, as well as the enhancement of new attributes like a site builder, it does look like they’re making an effort to improve the item. Their lack of innovative attributes makes it difficult to recommend them over others at this rate point.

There you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly claim that there may be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simplified technique (it only features autoresponders). They likewise supply durable reports and analysis tools. They are even less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising and marketing devices on the market. It’s readily available in 6 languages and also features advanced automation choices and also a integrated CRM.
  • GetResponse is a solid option. It includes several innovative attributes (e.g. a webinar device), has exceptional automations and offers among the best spam as well as layout screening devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive guide with the best alternatives to Constant Contact, check it out right here. You can also check out our Smart Finder to see which newsletter service is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to get into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be better off taking a look at any one of these CRMs for small companies, which will be far more budget friendly. There are also plenty of outstanding cost-free CRMs to select from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software for local business. It safely stores your client data as well as provides a safe and secure way to handle your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability examinations.

Regardless of these flashy numbers and also functions, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves state via their site, they are a device for small businesses. The issue, these days, is that there are lots of various other email devices supplying even a lot more than Constant Contact, and for a great deal much less money. For the amount you pay with Constant Contact, you might find yourself using much more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplistic method (it just features autoresponders).

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