Constant Contact - Create Email Marketing Campaigns Like a Pro

Not Receiving Password Reset Email From Constant Contact

Constant Contact have been in the e-mail advertising video game since 1995. Throughout that time, they’ve managed to become one of one of the most previously owned email tools worldwide, after Mailchimp.

One thing I observed is that Constant Contact is very often the leading option for lots of other evaluation sites. Naturally, I am curious to see if our detailed analysis generates the same result.

You could have had a look at the Constant Contact testimonials used by individuals online, also, and also whilst they are pretty favorable, they might not provide you the whole picture. Our review of Constant Contact is based on a methodical method and also utilizes our practical experience and expertise of dozens of other simple and also innovative marketing automation devices.

What makes them unique is that they’ve included several functions over the years that few of their competitors sport, such as digital item downloads, occasion monitoring, visit organizing as well as social projects. These all include in the varied list of email choices readily available, in addition to automations as well as recurring newsletters.

Constant Contact brag a market with around 400 applications and also assimilations that satisfy even one of the most niche of products. Regardless of these fancy numbers and attributes, interest in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs as well as examine.
Find out below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, however their prices aren’t one of the most affordable, especially when you think about that their functions just aren’t that advanced. Plans start from $9.99/ month, but this just enables 500 customers, and also prices rise pretty sharply afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our complete prices guide

Cons and also pros


Is Constant Contact the right newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is rather unique in this regard, being one of the few email advertising devices to permit you to handle event invites, tickets, as well as enrollments . Bear in mind that this attribute includes its own fees: 5.4% + $0.80 for each ticket offered or purchase carried out.

Not recommended if:

You need advanced automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t offer the most sophisticated automations. While they do provide activated campaigns, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll discover that other much less costly tools offer similar levels of automation– MailerLite and also Sendinblue.

Score details


Relieve of Use

Normally it’s very easy to browse, though a little bit dull-looking. You can reach many places within a couple of clicks, though as they’ve added a lot more capability, some points have become a little surprise, for instance, automations.

Newsletter Creation


The editor is quick, yet light on functions, specifically in the designing division. Aside from that it’s easy to deal with.



This is really standard, only enabling you to insert simple greetings or contact details. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, fundamental automations, repeating e-newsletters, A/B screening, occasion registrations, discount coupons, polls as well as studies .

Choice and also Flexibility of Template Designs

Not bad. There are about 200 (!) templates to select from, with varying degrees of top quality (some are suitable, while others look a little basic as well as dated). You can additionally go back to square one, as well as use a handy function called ‘Brand your e-mail’ to auto-generate a layout based upon your internet site’s shades as well as logo design.

Email Marketing Automation

It also produces pre-defined call sections based on your consumers’ communications with your on-line shop (e.g. repeat, expired as well as prospective customers). Automations based on contact triggers (e.g. email opens, clicks) are additionally offered.

List Management

You can produce sections from contact activity, list membership, get in touch with information, tags, or ecommerce task. You can also create a section from your call understandings and also tag calls based on call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and it merely provides a description box, basic area options (which you can not contribute to) and after that a listing, or listings, that individuals can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not do too badly, getting to the most prominent email service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and Analysis

In addition to common open and click reports, spam, bounce and unsubscribe rates are additionally available. You additionally obtain click warm maps, as well as some valuable summary records such as open and also click patterns, opens by tool, % of calls involved, and also most successful subject line. You can also contrast projects. However, advanced tracking such as social tracking isn’t readily available.


Here’s where it gets a little bit hairy. The website as well as the tool are just available in English. You can select to alter several of the non-editable e-mail sections (e.g. footer and personal privacy policy message) to one of 10 languages readily available, mainly European. Support as well as the knowledge base is readily available in 4 languages. Slightly complex, but a minimum of there’s some initiative to support multilingual customers and also audiences.

Further Features

Spam- and Design-Testing

Spam screening isn’t readily available, however, there is a attribute to inspect the email for mistakes ( missing out on links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a device that allows you to preview how emails will search for particular receivers, although this really did not appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are positioned on temporary hold for 15 days, and then dislike. If it occurs once more, they are moved right into a put on hold bounce group. They have actually a ‘ suggested for removal’ filter available to check out these, yet do not eliminate them automatically.



Import/export readily available although it’s not as uncomplicated as it could be– you require to first allow advanced email authorizations under Account Settings.

Storage space offered for information and photos


All strategies feature unlimited storage.

Pro Features


of course

SPF as well as DKIM are supported.

Very own Domain


Various levels of account accessibility

of course

The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large amount of applications and assimilations , practically 400.

Landing Page Builder


This is only readily available via their kind builder, and also it’s very standard. Rather, we ‘d suggest these complimentary landing page builders.

Customer Support

3.5/ 5.

There are a number of networks of assistance, consisting of real-time conversation, phone support, a expertise base as well as community-based support. I found that the chat and phone assistance weren’t always available, which was a little discouraging.

General rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of the boxes. The primary concern right here, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves state with their website, they are a tool for small businesses. As well as, therefore, it’s worth reviewing them on these terms. As pointed out above, they definitely have enough of the basics covered to please most small businesses, and also if it were as simple as that after that we would certainly recommend them much more highly.

The issue, nowadays, is that there are lots of other email devices using much more than Constant Contact, and for a great deal less cash. This consists of not only features, however additionally user experience. For the quantity you pay with Constant Contact, you might locate on your own making use of much a lot more effective tools such as ActiveCampaign as well as GetResponse.

And also with current enhancements to automations and also coverage, and also the addition of brand-new attributes like a web site builder, it does look like they’re making an initiative to boost the product. Their absence of sophisticated functions makes it hard to suggest them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly declare that there may be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simplistic approach (it only features autoresponders). They also use robust records and also analysis devices. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email marketing tools on the market. It’s offered in 6 languages and also includes innovative automation choices as well as a integrated CRM.
  • GetResponse is a solid alternative. It features lots of sophisticated features (e.g. a webinar tool), has exceptional automations as well as provides among the best spam and also style screening tools we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the very best choices to Constant Contact, check it out here. You can also try out our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for small services, which will certainly be far extra inexpensive. There are also a lot of outstanding complimentary CRMs to pick from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software program for small companies. It safely shops your customer data and supplies a secure method to handle your clients.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability examinations.

Despite these fancy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a device for little services. The concern, these days, is that there are plenty of other email tools providing even more than Constant Contact, and for a lot much less money. For the amount you pay with Constant Contact, you can find yourself utilizing a lot a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simple approach (it just includes autoresponders).

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