Constant Contact - Create Email Marketing Campaigns Like a Pro

Opentable Constant Contact

Constant Contact have actually remained in the e-mail advertising video game given that 1995. Throughout that time, they’ve taken care of to turn into one of the most used e-mail devices in the world, after Mailchimp.

One point I observed is that Constant Contact is extremely commonly the top choice for lots of other evaluation web sites. Naturally, I am curious to see if our detailed analysis creates the very same end result.

You may have had a look at the Constant Contact evaluations provided by customers online, also, and whilst they are pretty favorable, they may not provide you the whole picture. Our review of Constant Contact is based on a systematic method and uses our useful experience as well as expertise of lots of other simple and also innovative marketing automation devices.

What makes them special is that they’ve added numerous functions throughout the years that few of their rivals sport, such as electronic item downloads, occasion administration, visit organizing and also social projects. These all include in the diverse checklist of email options readily available, along with automations and reoccuring newsletters.

Constant Contact boast a marketplace with around 400 apps and also integrations that accommodate even one of the most particular niche of items. Regardless of these showy numbers and also features, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough reason for us to take a more detailed look at Constant Contact’s outs & ins and also check if it’s still relevant in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards small businesses, but their rates aren’t the most cost effective, specifically when you consider that their functions simply aren’t that progressed. Strategies begin with $9.99/ month, yet this just enables 500 subscribers, as well as rates increase pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total pricing overview

Cons as well as pros


Is Constant Contact the appropriate newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly unique hereof, being just one of minority e-mail advertising devices to permit you to handle event tickets, invitations, as well as enrollments . Keep in mind that this attribute features its very own charges: 5.4% + $0.80 for every ticket marketed or purchase performed.

Not recommended if:

You require advanced automation:

Surprisingly, for the premium it bills, Constant Contact does not supply the most advanced automations. While they do supply triggered campaigns, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll discover that other more affordable devices offer similar degrees of automation– MailerLite as well as Sendinblue, for example.

Score information


Alleviate of Use

Usually it’s simple to browse, though a little bit dull-looking. You can reach many locations within a couple of clicks, though as they’ve added a lot more functionality, some things have actually ended up being a little surprise, for instance, automations.

E-newsletter Creation


The editor is quickly, yet light on attributes, specifically in the designing division. In addition to that it’s simple to collaborate with.



This is extremely basic, just permitting you to insert basic introductions or get in touch with information. There is no if/then/else reasoning offered.

Email kinds

Traditional, autoresponders, standard automations, recurring e-newsletters, A/B testing, event enrollments, surveys, coupons as well as surveys .

Choice and Flexibility of Template Designs

Not bad. There are around 200 (!) templates to pick from, with varying levels of top quality (some are respectable, while others look a little standard and dated). You can additionally start from scratch, as well as make use of a convenient function called ‘Brand your e-mail’ to auto-generate a layout based on your site’s shades and logo design.

Email Marketing Automation

They provide autoresponders as well as abandoned cart advocate Shopify and also WooCommerce. It additionally creates pre-defined call sectors based on your clients’ communications with your online shop (e.g. repeat, lapsed as well as prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are additionally offered. It’s worth keeping in mind that the automations aren’t the most versatile, as you can not truly combine conditions and actions as you can in several various other devices.

List Management

You can produce segments from get in touch with task, checklist membership, contact details, tags, or ecommerce activity. You can likewise produce a segment from your get in touch with insights and also tag contacts based upon get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, as well as it merely supplies a summary box, fundamental field options (which you can not contribute to) and then a listing, or checklists, that people can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute also severely, reaching one of the most prominent e-mail providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records and Analysis

Along with common open and click records, spam, bounce and also unsubscribe rates are likewise available. You likewise get click warm maps, and also some helpful review reports such as open and also click patterns, opens up by device, % of get in touches with engaged, and also a lot of effective subject line. You can additionally contrast campaigns. Advanced tracking such as social monitoring isn’t readily available.


Right here’s where it obtains a bit hairy. The site and the device are just readily available in English. You can pick to change several of the non-editable e-mail areas (e.g. footer as well as personal privacy policy text) to among 10 languages available, mainly European. Assistance and also the data base is available in 4 languages. A little complicated, but at the very least there’s some initiative to support multilingual users and target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t readily available, however, there is a feature to check the email for mistakes ( missing out on links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that allows you to sneak peek just how emails will try to find details recipients, although this didn’t seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and then frown at. They are moved right into a put on hold bounce category if it takes place once again. They have a ‘recommended for elimination’ filter offered to watch these, but do not eliminate them automatically.



Import/export readily available although it’s not as simple as maybe– you need to initially make it possible for advanced email permissions under Account Settings.

Storage offered for photos and also data


All plans feature endless storage.

Pro Features


of course

SPF and also DKIM are supported.

Own Domain


Various levels of account access

of course

The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a huge quantity of integrations as well as apps , practically 400.

Landing Page Builder


This is just available using their form contractor, and also it’s extremely fundamental. Rather, we ‘d recommend these complimentary landing page contractors.

Client Support

3.5/ 5.

There are numerous channels of support, including live chat, phone assistance, a data base as well as community-based support. Nonetheless, I discovered that the conversation and also phone assistance weren’t always available, which was a little aggravating. When I had the ability to get hold of conversation assistance, however, I did locate them to be valuable and also receptive . Remember that you’ll need to call order to terminate your registration, which is rather annoying.

General score.

3.6/ 5.

For a standard email tool, Constant Contact ticks the majority of packages. The major issue below, however, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves restate via their site, they are a device for local business. And also, thus, it’s worth assessing them on these terms. As stated over, they absolutely have enough of the fundamentals covered to please most small businesses, as well as if it were as simple as that then we ‘d suggest them extra extremely.

The concern, these days, is that there are lots of various other e-mail devices offering much more than Constant Contact, and for a great deal much less cash. This consists of not only includes, but also user experience. Actually, for the amount you pay with Constant Contact, you might find yourself utilizing much more powerful devices such as ActiveCampaign and GetResponse.

They do pick up factors for their respectable deliverability rates, integrations ( especially social networks assimilations), and also for permitting different gain access to degrees for different customers. And with current improvements to automations as well as reporting, and the addition of brand-new attributes like a website contractor, it does resemble they’re making an effort to enhance the product. Their lack of sophisticated functions makes it difficult to suggest them over others at this price point. (You’ll see we do not provide them as a great Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly declare that there might be various other rate of interests at play there.

Try Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simple approach (it just features autoresponders). They likewise offer robust records and analysis tools. They are even more affordable than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail marketing tools on the marketplace. It’s offered in 6 languages and also comes with advanced automation choices and a integrated CRM.
  • GetResponse is a strong alternative. It includes many innovative functions (e.g. a webinar device), uses as well as has outstanding automations one of the best spam and design testing tools we’ve ever used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the very best choices to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d such as to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for small organizations, which will be much a lot more affordable. There are even a lot of exceptional complimentary CRMs to select from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software application for small companies. It safely shops your client information and provides a safe and secure method to manage your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability tests.

Regardless of these fancy numbers and features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate with their site, they are a tool for little companies. The issue, these days, is that there are lots of various other email devices supplying also much more than Constant Contact, and for a lot less cash. For the quantity you pay with Constant Contact, you might find yourself utilizing a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplistic technique (it only includes autoresponders).

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