Constant Contact - Create Email Marketing Campaigns Like a Pro

Percentage Of Hard Bounces Constant Contact

Constant Contact have been in the e-mail marketing video game considering that 1995. Throughout that time, they’ve handled to turn into one of the most pre-owned email tools on the planet, after Mailchimp.

Something I saw is that Constant Contact is really commonly the top selection for several various other testimonial websites. Naturally, I am curious to see if our detailed analysis creates the exact same outcome.

You might have taken a look at the Constant Contact reviews offered by customers online, also, and also whilst they are rather favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based upon a methodical approach and also utilizes our functional experience and expertise of lots of various other simple and advanced marketing automation tools.

What makes them special is that they’ve added a number of functions for many years that few of their rivals sporting activity, such as digital item downloads, occasion monitoring, visit organizing and social projects. These all add to the varied listing of e-mail alternatives offered, along with automations as well as recurring e-newsletters.

Constant Contact brag a industry with around 400 applications as well as integrations that satisfy also the most niche of products. In spite of these flashy numbers and also functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s outs & ins and also examine.
Discover listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, but their prices aren’t the most cost effective, particularly when you think about that their functions simply aren’t that advanced. Strategies start from $9.99/ month, yet this just enables 500 clients, and costs rise pretty sharply afterwards.

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Constant Contact Pricing

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Cons and also pros


Is Constant Contact the right e-newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly one-of-a-kind in this regard, being one of minority e-mail marketing tools to permit you to manage event invites, enrollments, and also tickets . Bear in mind that this attribute features its own fees: 5.4% + $0.80 for each ticket offered or purchase performed.

Not advised if:

You require sophisticated automation:

Remarkably, for the premium it charges, Constant Contact does not provide the most advanced automations. While they do use caused projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll discover that various other much cheaper devices provide similar degrees of automation– MailerLite and Sendinblue.

Score details


Relieve of Use

Usually it’s very easy to navigate, though a little bit dull-looking. You can get to many areas within a couple of clicks, though as they’ve included extra functionality, some points have actually come to be a little surprise, for instance, automations.

E-newsletter Creation


The editor is quick, but light on functions, particularly in the designing department. Apart from that it’s easy to deal with.



This is extremely fundamental, only allowing you to insert simple greetings or call information. There is no if/then/else logic readily available.

Email types

Classic, autoresponders, basic automations, repeating newsletters, A/B testing, event enrollments, discount coupons, polls and also surveys .

Choice as well as Flexibility of Template Designs

Okay. There are around 200 (!) themes to select from, with varying levels of high quality (some are good, while others look a little basic and also outdated). You can additionally start from scratch, and utilize a helpful function called ‘Brand your e-mail’ to auto-generate a design template based upon your internet site’s shades as well as logo.

Email Marketing Automation

It likewise generates pre-defined get in touch with sectors based on your consumers’ communications with your online shop (e.g. repeat, lapsed and potential clients). Automations based on call triggers (e.g. email opens, clicks) are likewise offered.

Listing Management

You can create segments from call activity, list membership, contact details, tags, or ecommerce task. You can additionally produce a segment from your call understandings and also tag calls based upon contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the type, as well as it merely offers a summary box, basic area options (which you can not add to) and after that a listing, or listings, that individuals can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not do as well badly, getting to the most preferred email service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports and also Analysis

Along with basic open and also click records, spam, bounce and also unsubscribe prices are also readily available. You additionally get click warmth maps, and also some useful overview reports such as open as well as click fads, opens by tool, % of calls involved, and also most effective subject line. You can additionally compare projects. Nonetheless, advanced tracking such as social tracking isn’t available.


Right here’s where it obtains a bit hairy. The device and also the site are only readily available in English. You can pick to alter a few of the non-editable email sections (e.g. footer as well as personal privacy policy message) to among 10 languages offered, primarily European. Assistance and also the knowledge base is available in 4 languages. Slightly complex, but a minimum of there’s some effort to sustain multilingual users and also target markets.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t available, nonetheless, there is a function to inspect the email for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s also a device that permits you to preview how emails will search for particular receivers, although this really did not seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are positioned on short-term hold for 15 days, and then dislike. If it happens once more, they are relocated into a suspended bounce category. They have actually a ‘ suggested for removal’ filter offered to watch these, however don’t remove them automatically.



Import/export readily available although it’s not as uncomplicated as maybe– you require to first make it possible for advanced email consents under Account Settings.

Storage space offered for photos and information


All strategies feature unlimited storage space.

Pro Features


of course

SPF and DKIM are sustained.

Own Domain


Different degrees of account gain access to


The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a massive quantity of combinations as well as apps , almost 400.

Landing Page Builder

of course

This is just readily available via their form home builder, and also it’s really standard. Instead, we would certainly suggest these cost-free landing page contractors.

Consumer Support

3.5/ 5.

There are several networks of support, including real-time chat, phone assistance, a understanding base and also community-based assistance. I discovered that the chat and also phone support weren’t always offered, which was a little frustrating.

Overall ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks the majority of the boxes. The main problem here, however, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves state with their website, they are a device for small companies. As well as, therefore, it’s worth examining them on these terms. As discussed over, they most definitely have sufficient of the basics covered to satisfy most small companies, as well as if it were as straightforward as that then we would certainly recommend them a lot more extremely.

The concern, these days, is that there are plenty of various other email tools providing even more than Constant Contact, and for a great deal much less money. This includes not only features, yet additionally customer experience. For the quantity you pay with Constant Contact, you could discover yourself making use of much more powerful tools such as ActiveCampaign and also GetResponse.

And also with current improvements to automations and also coverage, as well as the enhancement of new attributes like a site builder, it does look like they’re making an effort to improve the product. Their absence of innovative functions makes it difficult to suggest them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simple approach (it just features autoresponders). They also use durable reports as well as analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail marketing tools on the market. It’s available in 6 languages and includes innovative automation options as well as a integrated CRM.
  • GetResponse is a strong alternative. It comes with lots of advanced functions (e.g. a webinar device), has exceptional automations as well as provides among the very best spam as well as style testing devices we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a thorough guide with the very best alternatives to Constant Contact, check it out here. You can likewise try our Smart Finder to see which e-newsletter solution is best fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to obtain into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a look at any of these CRMs for little organizations, which will be much much more inexpensive. There are also a lot of exceptional cost-free CRMs to pick from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software application for small companies. It securely stores your client information and uses a safe way to handle your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability examinations.

Regardless of these showy numbers as well as functions, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a device for tiny businesses. The concern, these days, is that there are plenty of other e-mail tools using even more than Constant Contact, and also for a lot less cash. For the amount you pay with Constant Contact, you might locate on your own utilizing much more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simplistic method (it just features autoresponders).

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