Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising and marketing game because 1995. Throughout that time, they’ve handled to become one of one of the most previously owned email tools in the world, after Mailchimp.

One thing I noticed is that Constant Contact is really often the top option for many various other review internet sites. Normally, I am curious to see if our thorough analysis creates the same result.

You may have taken a look at the Constant Contact testimonials supplied by users online, also, and whilst they are pretty favorable, they may not offer you the whole picture. Our review of Constant Contact is based upon a methodical method and utilizes our useful experience as well as expertise of lots of various other simple as well as innovative marketing automation tools.

What makes them unique is that they’ve added several functions for many years that few of their competitors sporting activity, such as digital item downloads, event monitoring, consultation scheduling and also social campaigns. These all include in the varied checklist of email alternatives offered, in addition to automations as well as reoccuring newsletters.

Constant Contact brag a market with around 400 applications and assimilations that cater to even the most niche of products. Yet regardless of these fancy numbers as well as attributes, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs and inspect.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, yet their costs aren’t the most budget friendly, especially when you consider that their attributes just aren’t that progressed. Strategies start from $9.99/ month, yet this only allows for 500 customers, and also prices rise rather dramatically afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our full prices guide

Pros and also Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is quite one-of-a-kind hereof, being one of minority e-mail advertising devices to permit you to handle event tickets, enrollments, and also invitations . Remember that this feature features its own charges: 5.4% + $0.80 for each ticket offered or transaction conducted.

Not suggested if:

You require sophisticated automation:

Remarkably, for the premium it charges, Constant Contact does not provide one of the most sophisticated automations. While they do offer triggered campaigns, autoresponders and also deserted cart projects (for Shopify just), you’ll locate that more affordable devices offer similar levels of automation– MailerLite and Sendinblue, for example.

Ranking details


Relieve of Use

Usually it’s easy to browse, though a bit dull-looking. You can reach most locations within a couple of clicks, though as they’ve included a lot more capability, some things have come to be a little surprise, for instance, automations.

E-newsletter Creation


The editor is fast, however light on attributes, especially in the styling division. In addition to that it’s easy to collaborate with.



This is really basic, only permitting you to place basic introductions or call details. There is no if/then/else logic available.

Email kinds

Classic, autoresponders, standard automations, persisting newsletters, A/B testing, occasion registrations, vouchers, studies and surveys .

Selection and Flexibility of Template Designs

Not bad. You can additionally start from scratch, as well as make use of a handy feature called ‘Brand your e-mail’ to auto-generate a design template based on your website’s shades and also logo.

Email Marketing Automation

It likewise generates pre-defined contact sectors based on your consumers’ communications with your on-line store (e.g. repeat, expired and also prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also available.

Checklist Management

You can create sectors from contact activity, checklist subscription, get in touch with information, tags, or ecommerce task. You can also produce a section from your call understandings and also tag calls based upon call field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, and it just provides a summary box, standard field options (which you can not add to) and after that a list, or checklists, that people can check to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out also severely, getting to the most prominent e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records and also Analysis

Along with conventional open as well as click reports, spam, bounce as well as unsubscribe prices are additionally readily available. You likewise get click heat maps, as well as some beneficial review records such as open and also click fads, opens by device, % of calls engaged, and also a lot of successful subject line. You can also compare campaigns. However, advanced tracking such as social monitoring isn’t readily available.


The website and the device are only available in English. You can select to transform some of the non-editable e-mail areas (e.g. footer and privacy policy message) to one of 10 languages offered, mainly European.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t available, nevertheless, there is a function to check the e-mail for mistakes (missing links, placeholder message that hasn’t been upgraded, etc). There’s likewise a tool that enables you to preview just how e-mails will search for specific receivers, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on temporary hold for 15 days, and afterwards frown at. If it happens once more, they are relocated into a suspended bounce category. They have a ‘ suggested for removal’ filter available to watch these, but don’t remove them instantly.



Import/export available although it’s not as straightforward as maybe– you require to first make it possible for sophisticated e-mail consents under Account Settings.

Storage available for pictures and information


All strategies come with unlimited storage space.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various degrees of account accessibility


The Account Owner can likewise assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge amount of apps as well as integrations , virtually 400.

Touchdown Page Builder


This is only offered via their form builder, and it’s extremely fundamental. Rather, we ‘d advise these complimentary touchdown web page home builders.

Consumer Support

3.5/ 5.

There are several channels of assistance, consisting of live chat, phone assistance, a knowledge base and community-based support. However, I located that the conversation and also phone support weren’t constantly offered, which was a little aggravating. When I had the ability to acquire chat assistance, nevertheless, I did locate them to be responsive as well as helpful . Keep in mind that you’ll require to call order to cancel your registration, which is pretty aggravating.

Total rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The major issue right here, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves restate with their site, they are a device for small businesses. And also, thus, it’s worth examining them on these terms. As pointed out above, they definitely have sufficient of the fundamentals covered to please most small companies, and if it were as simple as that after that we ‘d suggest them more very.

The concern, nowadays, is that there are a lot of other email tools using much more than Constant Contact, and also for a great deal less cash. This includes not only features, but likewise user experience. For the amount you pay with Constant Contact, you can discover on your own making use of a lot more effective tools such as ActiveCampaign as well as GetResponse.

They do get factors for their suitable deliverability rates, combinations ( especially social media sites assimilations), as well as for allowing various access degrees for different individuals. As well as with current enhancements to automations and also coverage, and also the enhancement of new features like a website building contractor, it does appear like they’re making an effort to boost the product. Yet their absence of sophisticated features makes it challenging to recommend them over others at this price point. (You’ll see we do not detail them as a good Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly assert that there might be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplified technique (it only features autoresponders). They also offer durable records and evaluation devices. They are even less expensive than Constant Contact.
  • Sendinblue is among the cheapest all-in-one e-mail advertising tools on the market. It’s offered in 6 languages and comes with sophisticated automation alternatives and a built-in CRM.
  • GetResponse is a solid choice. It comes with lots of sophisticated functions (e.g. a webinar tool), has excellent automations and provides among the most effective spam and style screening tools we’ve ever used. That’s why Constant Contact fails when compared to GetResponse.

We have a in-depth overview with the very best alternatives to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d such as to obtain into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. At $399/month, you would certainly be a lot better off taking a look at any of these CRMs for small businesses, which will certainly be much a lot more budget friendly. There are even a lot of excellent free CRMs to choose from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to terminate your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software application for small companies. It safely shops your customer data and also uses a protected way to manage your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability tests.

Despite these showy numbers as well as functions, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a tool for little organizations. The issue, these days, is that there are plenty of various other e-mail tools offering also extra than Constant Contact, as well as for a great deal less money. For the amount you pay with Constant Contact, you can find yourself making use of a lot more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplistic strategy (it only features autoresponders).

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