Constant Contact - Create Email Marketing Campaigns Like a Pro

Polls Or Surveys In Constant Contact

Constant Contact have actually been in the email advertising game considering that 1995. Throughout that time, they’ve managed to become one of the most used email tools worldwide, after Mailchimp.

One point I discovered is that Constant Contact is very frequently the top selection for numerous other evaluation web sites. Normally, I wonder to see if our detailed analysis creates the exact same outcome.

You might have checked out the Constant Contact reviews provided by individuals online, as well, and also whilst they are quite favorable, they might not offer you the whole picture. Our review of Constant Contact is based upon a systematic strategy and uses our useful experience as well as expertise of loads of other basic and sophisticated marketing automation devices.

What makes them unique is that they’ve included a number of features throughout the years that few of their competitors sport, such as electronic item downloads, occasion management, appointment scheduling and social projects. These all add to the varied checklist of email choices offered, along with automations and also reoccuring e-newsletters.

Constant Contact boast a marketplace with around 400 applications and assimilations that cater to even one of the most particular niche of products. Yet despite these fancy numbers and also features, rate of interest in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. Sufficient reason for us to take a better look at Constant Contact’s outs & ins and inspect if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, yet their prices aren’t one of the most budget friendly, specifically when you consider that their features simply aren’t that advanced. Plans start from $9.99/ month, but this just enables 500 subscribers, and also prices increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our complete prices overview

Cons and also pros


Is Constant Contact the ideal e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly one-of-a-kind hereof, being just one of minority email advertising devices to permit you to take care of occasion invitations, registrations, as well as tickets . Keep in mind that this attribute comes with its very own charges: 5.4% + $0.80 for each and every ticket marketed or deal conducted.

Not advised if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t provide one of the most innovative automations. While they do provide set off campaigns, autoresponders and also deserted cart campaigns (for Shopify only), you’ll locate that other much less expensive devices supply comparable degrees of automation– MailerLite and Sendinblue.

Rating details


Relieve of Use

Usually it’s easy to browse, though a bit dull-looking. You can get to most places within a number of clicks, though as they’ve added more capability, some things have ended up being a little covert, for example, automations.

Newsletter Creation


The editor is quick, but light on features, particularly in the designing department. Apart from that it’s easy to collaborate with.



This is really standard, only enabling you to insert easy greetings or get in touch with details. There is no if/then/else logic readily available.

Email types

Classic, autoresponders, standard automations, persisting newsletters, A/B testing, event enrollments, vouchers, studies as well as polls .

Choice and Flexibility of Template Designs

Not bad. There are around 200 (!) themes to pick from, with differing levels of quality (some are respectable, while others look a little standard as well as outdated). You can likewise start from scratch, as well as utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a template based upon your site’s colors and logo design.

Email Marketing Automation

They provide autoresponders as well as abandoned cart campaigns for Shopify and also WooCommerce. It additionally generates pre-defined call segments based upon your clients’ interactions with your online shop (e.g. repeat, lapsed as well as potential customers). Automations based on call triggers (e.g. email opens up, clicks) are likewise readily available. It’s worth keeping in mind that the automations aren’t one of the most adaptable, as you can not actually integrate conditions and actions as you can in several various other devices.

List Management

You can develop sections from call activity, checklist subscription, get in touch with details, tags, or ecommerce activity. You can additionally produce a section from your call understandings as well as tag calls based on call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the type, as well as it just supplies a description box, standard field options (which you can’t contribute to) and after that a checklist, or lists, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not perform also badly, getting to one of the most preferred email suppliers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports and also Analysis

In enhancement to typical open and also click reports, spam, bounce and unsubscribe rates are additionally available. You additionally obtain click warm maps, as well as some helpful overview reports such as open as well as click fads, opens up by tool, % of calls engaged, and a lot of effective subject line.


Below’s where it obtains a bit hairy. The device and the site are only readily available in English. You can pick to transform a few of the non-editable email sections (e.g. footer and personal privacy policy text) to among 10 languages offered, mostly European. Support and also the knowledge base is offered in 4 languages. A little complicated, but at the very least there’s some effort to support multilingual individuals as well as target markets.

Further Features

Spam- and also Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to inspect the email for errors (missing links, placeholder text that hasn’t been upgraded, and so on). There’s additionally a tool that permits you to sneak peek exactly how e-mails will search for specific receivers, although this didn’t appear to function when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and afterwards frown at. If it occurs once again, they are relocated into a put on hold bounce classification. They have actually a ‘ advised for removal’ filter offered to view these, however don’t remove them instantly.



Import/export readily available although it’s not as simple as maybe– you require to first make it possible for sophisticated email authorizations under Account Settings.

Storage available for images and data


All plans feature limitless storage.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Different levels of account gain access to


The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large amount of apps and combinations , nearly 400.

Landing Page Builder


This is only offered by means of their kind contractor, and it’s extremely fundamental. Rather, we would certainly advise these totally free touchdown web page home builders.

Client Support

3.5/ 5.

There are numerous networks of assistance, including online conversation, phone assistance, a knowledge base and also community-based support. I located that the conversation and also phone assistance weren’t constantly offered, which was a little aggravating.

Overall ranking.

3.6/ 5.

For a fundamental email device, Constant Contact ticks most of the boxes. The main issue right here, though, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves repeat through their website, they are a tool for small businesses. And also, as such, it’s worth evaluating them on these terms. As mentioned over, they definitely have sufficient of the basics covered to please most local business, and if it were as simple as that then we ‘d recommend them more extremely.

The issue, these days, is that there are lots of other e-mail tools offering much more than Constant Contact, and for a whole lot much less cash. This includes not just includes, but likewise customer experience. Actually, for the amount you pay with Constant Contact, you could find yourself making use of a lot more powerful devices such as ActiveCampaign and GetResponse.

And also with recent enhancements to automations and coverage, and also the enhancement of new features like a web site home builder, it does look like they’re making an initiative to enhance the item. Their lack of sophisticated functions makes it challenging to recommend them over others at this price point.

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly declare that there may be other rate of interests at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simplistic method (it only features autoresponders). They also offer durable records and also analysis tools. They are also less expensive than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email marketing devices on the market. It’s offered in 6 languages and features innovative automation options and also a built-in CRM.
  • GetResponse is a solid alternative. It features many advanced functions (e.g. a webinar device), has exceptional automations and offers one of the best spam and design testing devices we’ve ever used. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive guide with the very best alternatives to Constant Contact, check it out below. You can additionally check out our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. However, at $399/month, you ‘d be far better off taking a look at any one of these CRMs for small businesses, which will certainly be much more economical. There are even lots of superb totally free CRMs to select from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for small businesses. It securely shops your client data as well as supplies a protected way to handle your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability examinations.

In spite of these flashy numbers and features, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a device for little companies. The problem, these days, is that there are plenty of various other e-mail tools offering even a lot more than Constant Contact, and for a great deal less money. For the amount you pay with Constant Contact, you might find on your own utilizing a lot a lot more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simple approach (it just features autoresponders).

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