Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising and marketing game because 1995. Throughout that time, they’ve managed to turn into one of the most pre-owned e-mail devices worldwide, after Mailchimp.

One point I discovered is that Constant Contact is extremely commonly the leading selection for several other review sites. Naturally, I wonder to see if our thorough evaluation produces the very same outcome.

You may have looked into the Constant Contact testimonials offered by individuals online, as well, and also whilst they are rather positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a methodical technique and also utilizes our functional experience and also knowledge of lots of various other basic and also advanced advertising automation devices.

What makes them unique is that they’ve included numerous attributes for many years that few of their rivals sporting activity, such as digital product downloads, occasion monitoring, visit organizing and social campaigns. These all add to the diverse checklist of email alternatives offered, along with automations and also persisting newsletters.

Constant Contact brag a market with around 400 apps as well as integrations that satisfy also the most specific niche of products. Despite these showy numbers and also attributes, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough factor for us to take a more detailed look at Constant Contact’s ins & outs and also examine if it’s still appropriate in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, yet their prices aren’t one of the most budget friendly, specifically when you consider that their attributes just aren’t that advanced. Strategies start from $9.99/ month, but this only permits 500 clients, and also rates rise pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our total rates guide

Pros and Cons


Is Constant Contact the right e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is rather one-of-a-kind hereof, being one of minority e-mail advertising tools to permit you to handle event invitations, tickets, and enrollments . Bear in mind that this function comes with its own fees: 5.4% + $0.80 for each and every ticket offered or purchase conducted.

Not advised if:

You need advanced automation:

Remarkably, for the premium it charges, Constant Contact doesn’t offer the most advanced automations. While they do provide set off projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll discover that other much less costly devices use similar levels of automation– MailerLite as well as Sendinblue.

Ranking details


Ease of Use

Typically it’s very easy to browse, though a little bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve included extra capability, some things have come to be a little surprise, for example, automations.

E-newsletter Creation


The editor is quickly, but light on attributes, especially in the styling department. Besides that it’s simple to deal with.



This is really basic, only allowing you to place basic greetings or call information. There is no if/then/else reasoning offered.

Email types

Traditional, autoresponders, basic automations, repeating e-newsletters, A/B testing, event enrollments, vouchers, surveys as well as polls .

Selection as well as Flexibility of Template Designs

Not bad. There are around 200 (!) templates to select from, with varying levels of quality (some are respectable, while others look a little fundamental and also outdated). You can also go back to square one, as well as use a handy function called ‘Brand your e-mail’ to auto-generate a design template based on your site’s colors as well as logo.

Email Marketing Automation

It also produces pre-defined get in touch with segments based on your clients’ communications with your online store (e.g. repeat, expired and prospective clients). Automations based on call triggers (e.g. email opens, clicks) are additionally readily available.

Checklist Management

You can develop segments from get in touch with task, listing membership, get in touch with information, tags, or ecommerce activity. You can likewise produce a sector from your contact understandings and tag contacts based upon call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, and also it merely uses a summary box, fundamental field alternatives (which you can’t include in) and then a checklist, or lists, that people can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out too severely, reaching one of the most popular e-mail service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports as well as Analysis

In addition to standard open as well as click reports, spam, bounce and unsubscribe rates are likewise readily available. You likewise get click heat maps, as well as some valuable introduction records such as open and click fads, opens up by device, % of contacts engaged, and also most effective subject line. You can likewise contrast projects. Nevertheless, advanced tracking such as social tracking isn’t offered.


Below’s where it obtains a little bit unshaven. The tool and the site are just readily available in English. You can pick to change several of the non-editable email areas (e.g. footer and privacy policy message) to one of 10 languages available, primarily European. Support as well as the knowledge base is available in 4 languages. Slightly complex, yet at least there’s some effort to sustain multilingual individuals and audiences.

Additional Features

Spam- and Design-Testing

Spam testing isn’t readily available, nonetheless, there is a function to inspect the email for mistakes ( missing out on links, placeholder message that hasn’t been updated, and so on). There’s likewise a tool that permits you to preview how emails will certainly try to find specific receivers, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and then dislike. They are relocated into a suspended bounce classification if it occurs once more. They have actually a ‘ advised for removal’ filter available to see these, yet do not eliminate them automatically.



Import/export offered although it’s not as straightforward as maybe– you need to first allow sophisticated email permissions under Account Settings.

Storage space available for images as well as information


All strategies include unlimited storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Various degrees of account gain access to

of course

The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a enormous quantity of assimilations as well as apps , virtually 400.

Touchdown Page Builder


This is only readily available using their type builder, as well as it’s very fundamental. Instead, we would certainly recommend these totally free landing page home builders.

Consumer Support

3.5/ 5.

There are a number of networks of assistance, consisting of real-time conversation, phone assistance, a data base and also community-based support. However, I found that the chat as well as phone support weren’t constantly offered, which was a little frustrating. When I had the ability to acquire chat support, however, I did find them to be helpful and receptive . Keep in mind that you’ll need to call in order to cancel your membership, which is pretty irritating.

Overall score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of packages. The primary problem right here, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves state with their website, they are a tool for local business. And, because of this, it’s worth assessing them on these terms. As stated above, they definitely have enough of the basics covered to please most local business, and if it were as simple as that then we would certainly recommend them much more highly.

The problem, nowadays, is that there are a lot of various other email tools using even more than Constant Contact, and for a whole lot much less cash. This consists of not only features, yet also user experience. As a matter of fact, for the amount you pay with Constant Contact, you can find yourself utilizing much more effective tools such as ActiveCampaign and GetResponse.

And with current enhancements to automations and also reporting, and the addition of new features like a web site contractor, it does look like they’re making an effort to improve the product. Their absence of sophisticated functions makes it challenging to suggest them over others at this cost factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would boldly assert that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplified strategy (it just includes autoresponders). They also use durable reports and analysis tools. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail marketing devices on the marketplace. It’s readily available in 6 languages and comes with innovative automation options as well as a built-in CRM.
  • GetResponse is a solid alternative. It comes with several sophisticated functions (e.g. a webinar device), provides as well as has superb automations one of the very best spam and also style screening tools we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive guide with the most effective options to Constant Contact, check it out here. You can likewise try out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for tiny services, which will certainly be much a lot more economical. There are also lots of superb totally free CRMs to select from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software program for local business. It securely shops your client data as well as supplies a safe and secure means to handle your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability tests.

Despite these fancy numbers and also attributes, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate through their site, they are a device for small businesses. The issue, these days, is that there are plenty of other email tools using also extra than Constant Contact, as well as for a great deal less money. For the quantity you pay with Constant Contact, you might locate yourself utilizing much extra powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simple approach (it only features autoresponders).

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