Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising video game since 1995. During that time, they’ve taken care of to become one of one of the most used e-mail devices on the planet, after Mailchimp.

One point I discovered is that Constant Contact is very typically the leading choice for several other review sites. Normally, I am curious to see if our in-depth analysis generates the exact same result.

You may have taken a look at the Constant Contact reviews provided by individuals online, too, as well as whilst they are pretty favorable, they may not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic method and also utilizes our functional experience and also understanding of loads of other straightforward and also innovative marketing automation devices.

What makes them unique is that they’ve included numerous features over the years that few of their rivals sporting activity, such as digital item downloads, event management, appointment scheduling and also social projects. These all contribute to the varied listing of email choices available, in addition to automations and also recurring e-newsletters.

Constant Contact brag a marketplace with around 400 apps as well as combinations that cater to even one of the most specific niche of items. Yet in spite of these fancy numbers and attributes, passion in Constant Contact seems to be on the decline, at least according to Google Trends. Enough factor for us to take a more detailed check out Constant Contact’s outs & ins as well as examine if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, however their prices aren’t the most inexpensive, especially when you think about that their features just aren’t that advanced. Plans start from $9.99/ month, yet this just allows for 500 subscribers, as well as costs climb rather sharply afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete prices overview

Pros and also Cons


Is Constant Contact the ideal e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite unique in this regard, being one of the few email advertising tools to enable you to take care of occasion tickets, invites, as well as enrollments . Remember that this attribute comes with its own fees: 5.4% + $0.80 for every ticket offered or purchase conducted.

Not suggested if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact does not provide one of the most sophisticated automations. While they do supply activated projects, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll discover that more affordable tools offer similar degrees of automation– MailerLite as well as Sendinblue, for instance.

Rating information


Reduce of Use

Usually it’s easy to navigate, though a bit dull-looking. You can reach most areas within a couple of clicks, though as they’ve added extra performance, some points have actually come to be a little covert, for example, automations.

E-newsletter Creation


The editor is quickly, but light on attributes, specifically in the designing division. In addition to that it’s very easy to collaborate with.



This is very fundamental, only permitting you to place easy introductions or get in touch with information. There is no if/then/else reasoning readily available.

Email kinds

Classic, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, occasion enrollments, studies, promo codes as well as polls .

Selection and also Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with varying levels of high quality (some are decent, while others look a little fundamental as well as outdated). You can also go back to square one, as well as use a convenient function called ‘Brand your e-mail’ to auto-generate a theme based upon your web site’s shades as well as logo design.

Email Marketing Automation

They provide autoresponders and also abandoned cart advocate Shopify and also WooCommerce. It additionally produces pre-defined contact sectors based on your clients’ communications with your online shop (e.g. repeat, lapsed and prospective customers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are also available. It’s worth noting that the automations aren’t one of the most flexible, as you can not truly integrate problems as well as activities as you can in several other devices.

List Management

You can create sections from contact activity, list membership, call information, tags, or ecommerce activity. You can likewise develop a sector from your call insights and also tag get in touches with based upon call field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, and also it just provides a summary box, fundamental area alternatives (which you can’t add to) and after that a list, or lists, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not perform as well severely, getting to one of the most preferred email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports and Analysis

Along with standard open and click records, spam, bounce and also unsubscribe rates are also available. You also get click warmth maps, as well as some useful overview reports such as open and click patterns, opens up by tool, % of get in touches with involved, as well as the majority of successful subject line. You can likewise contrast campaigns. Nevertheless, progressed tracking such as social tracking isn’t offered.


The site and the device are just available in English. You can pick to change some of the non-editable e-mail areas (e.g. footer and privacy policy text) to one of 10 languages offered, primarily European.

More Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a feature to examine the e-mail for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s additionally a device that enables you to preview how e-mails will seek details recipients, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on short-term hold for 15 days, and afterwards frown at. If it happens once more, they are relocated into a put on hold bounce category. They have a ‘ advised for removal’ filter readily available to view these, however do not eliminate them automatically.



Import/export offered although it’s not as simple as it could be– you need to first allow innovative e-mail permissions under Account Settings.

Storage space readily available for information and images


All plans include unlimited storage space.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various degrees of account access

of course

The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a huge amount of apps and also assimilations , practically 400.

Touchdown Page Builder

of course

This is just offered through their kind builder, and also it’s really standard. Rather, we would certainly advise these cost-free touchdown page building contractors.

Client Support

3.5/ 5.

There are a number of channels of assistance, including online conversation, phone support, a knowledge base and community-based support. I located that the chat and phone assistance weren’t constantly readily available, which was a little irritating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of the boxes. The major concern below, though, is that they’re asking a costs price for a sub-premium item.

Final thought.

As Constant Contact themselves restate with their website, they are a device for local business. And also, because of this, it’s worth evaluating them on these terms. As pointed out over, they certainly have enough of the fundamentals covered to satisfy most small businesses, as well as if it were as straightforward as that after that we ‘d advise them much more very.

The problem, nowadays, is that there are a lot of other email devices using even more than Constant Contact, and also for a lot much less cash. This includes not only includes, yet also customer experience. For the amount you pay with Constant Contact, you could discover yourself making use of much a lot more powerful devices such as ActiveCampaign as well as GetResponse.

As well as with current improvements to automations as well as reporting, and the enhancement of new features like a site building contractor, it does look like they’re making an effort to improve the product. Their lack of sophisticated features makes it hard to recommend them over others at this cost factor.

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly assert that there may be various other interests at play there.

Try Constant Contact now totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, and also it can not be compared to Constant Contact’s simple method (it just includes autoresponders). They likewise supply durable reports and also analysis devices. They are even cheaper than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail advertising tools on the market. It’s available in 6 languages and also includes sophisticated automation alternatives as well as a built-in CRM.
  • GetResponse is a strong choice. It includes many advanced features (e.g. a webinar tool), provides and also has excellent automations among the most effective spam as well as layout testing tools we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the best choices to Constant Contact, check it out right here. You can likewise try out our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to get right into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be much better off taking a look at any one of these CRMs for local business, which will certainly be much more affordable. There are also a lot of outstanding complimentary CRMs to choose from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software application for small companies. It securely shops your client data and offers a protected way to manage your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

Regardless of these flashy numbers and also attributes, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a device for small businesses. The issue, these days, is that there are lots of various other e-mail devices providing also more than Constant Contact, and also for a great deal much less money. For the quantity you pay with Constant Contact, you can find on your own making use of a lot extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simplistic approach (it only includes autoresponders).

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