Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising and marketing video game because 1995. Throughout that time, they’ve handled to become one of the most secondhand e-mail devices on the planet, after Mailchimp.

One point I observed is that Constant Contact is extremely typically the leading option for many other testimonial sites. Normally, I wonder to see if our comprehensive analysis generates the same result.

You might have looked into the Constant Contact evaluations provided by individuals online, too, as well as whilst they are pretty favorable, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical approach and also utilizes our useful experience and also knowledge of lots of various other straightforward and also advanced advertising automation tools.

What makes them special is that they’ve added a number of attributes for many years that few of their competitors sport, such as electronic item downloads, occasion monitoring, visit scheduling and also social projects. These all contribute to the diverse listing of email options available, in addition to automations and also persisting e-newsletters.

Constant Contact boast a industry with around 400 apps as well as combinations that accommodate also the most particular niche of items. In spite of these showy numbers and features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a closer look at Constant Contact’s outs & ins as well as inspect if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards small businesses, but their rates aren’t the most cost effective, especially when you take into consideration that their attributes just aren’t that advanced. Plans begin with $9.99/ month, however this just enables 500 clients, and also costs increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our total prices overview

Cons and pros


Is Constant Contact the appropriate e-newsletter service for you?

Advised if:

You run events:

Constant Contact is rather one-of-a-kind hereof, being among the few e-mail advertising and marketing devices to permit you to take care of occasion invitations, tickets, and also registrations . Remember that this feature comes with its own fees: 5.4% + $0.80 for each and every ticket sold or deal performed.

Not recommended if:

You need sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact does not provide one of the most sophisticated automations. While they do supply caused campaigns, autoresponders and also abandoned cart projects (for Shopify only), you’ll locate that various other much less expensive tools supply comparable degrees of automation– MailerLite and Sendinblue.

Score details


Ease of Use

Normally it’s very easy to browse, though a bit dull-looking. You can get to many locations within a number of clicks, though as they’ve included more functionality, some points have actually come to be a little hidden, as an example, automations.

Newsletter Creation


The editor is quickly, but light on features, particularly in the styling department. Besides that it’s very easy to work with.


of course

This is really standard, just allowing you to place straightforward greetings or contact details. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, standard automations, reoccuring e-newsletters, A/B testing, event enrollments, surveys, vouchers as well as surveys .

Selection as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) layouts to pick from, with differing levels of quality (some are good, while others look a little fundamental and also outdated). You can additionally start from scratch, as well as use a useful feature called ‘Brand your e-mail’ to auto-generate a template based on your web site’s shades as well as logo.

Email Marketing Automation

It also generates pre-defined get in touch with sectors based on your customers’ interactions with your online store (e.g. repeat, lapsed and also prospective clients). Automations based on call triggers (e.g. email opens, clicks) are also readily available.

List Management

You can develop sections from contact task, checklist subscription, call details, tags, or ecommerce task. You can likewise create a section from your get in touch with understandings as well as tag get in touches with based upon get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, as well as it simply provides a description box, fundamental area choices (which you can’t contribute to) and after that a listing, or lists, that people can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute as well terribly, reaching one of the most prominent e-mail carriers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports and also Analysis

In addition to typical open as well as click records, spam, bounce and also unsubscribe rates are also readily available. You also obtain click heat maps, and some valuable summary reports such as open and click trends, opens up by gadget, % of calls involved, as well as most successful subject line.


Here’s where it gets a bit unshaven. The device and also the site are just available in English. You can pick to transform a few of the non-editable email areas (e.g. footer as well as personal privacy plan text) to one of 10 languages readily available, primarily European. Assistance and also the knowledge base is readily available in 4 languages. Somewhat complicated, however at least there’s some effort to sustain multilingual customers and target markets.

Further Features

Spam- and also Design-Testing

Spam testing isn’t offered, however, there is a feature to inspect the email for mistakes (missing links, placeholder message that hasn’t been updated, and so on). There’s additionally a device that permits you to preview how e-mails will look for details receivers, although this really did not appear to function when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are positioned on short-term hold for 15 days, and then frown at. If it takes place once again, they are moved into a put on hold bounce category. They have actually a ‘ suggested for elimination’ filter available to see these, yet don’t eliminate them immediately.


of course

Import/export available although it’s not as straightforward as maybe– you require to first allow innovative e-mail approvals under Account Settings.

Storage available for information and also pictures


All strategies come with unlimited storage space.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various degrees of account accessibility


The Account Owner can likewise designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a massive amount of applications as well as combinations , almost 400.

Landing Page Builder


This is just available via their type contractor, and also it’s very standard. Rather, we ‘d advise these totally free landing page contractors.

Client Support

3.5/ 5.

There are several channels of assistance, consisting of online chat, phone support, a data base as well as community-based support. I discovered that the conversation and also phone support weren’t constantly offered, which was a little irritating. When I had the ability to get hold of conversation support, however, I did locate them to be responsive as well as useful . Remember that you’ll require to contact order to cancel your membership, which is quite aggravating.

Overall score.

3.6/ 5.

For a standard email tool, Constant Contact ticks the majority of the boxes. The main concern right here, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves state through their site, they are a tool for small companies. As well as, therefore, it’s worth examining them on these terms. As stated above, they definitely have sufficient of the fundamentals covered to please most small companies, as well as if it were as simple as that after that we would certainly recommend them much more extremely.

The concern, these days, is that there are a lot of various other e-mail tools using a lot more than Constant Contact, and for a whole lot much less cash. This consists of not just includes, yet additionally customer experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself using a lot more effective tools such as ActiveCampaign and GetResponse.

They do grab factors for their respectable deliverability rates, assimilations (particularly social media integrations), as well as for enabling different access levels for different individuals. As well as with recent improvements to automations and coverage, as well as the enhancement of new features like a internet site home builder, it does look like they’re making an initiative to enhance the product. Yet their lack of sophisticated functions makes it challenging to advise them over others at this price factor. (You’ll see we don’t detail them as a good Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly declare that there might be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplified strategy (it only features autoresponders). They also provide durable reports and analysis devices. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is among the least expensive all-in-one e-mail marketing devices on the marketplace. It’s readily available in 6 languages as well as includes innovative automation options as well as a built-in CRM.
  • GetResponse is a solid choice. It features numerous sophisticated features (e.g. a webinar tool), has superb automations as well as provides among the most effective spam and also style testing tools we’ve ever used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the very best choices to Constant Contact, check it out right here. You can likewise try our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly like to enter the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be better off having a look at any of these CRMs for local business, which will be even more affordable. There are also lots of excellent cost-free CRMs to pick from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software application for small businesses. It safely stores your consumer information as well as supplies a protected method to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

Despite these flashy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their website, they are a device for tiny organizations. The issue, these days, is that there are plenty of other email devices using even more than Constant Contact, as well as for a great deal much less money. For the quantity you pay with Constant Contact, you can find yourself utilizing much a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simple method (it only includes autoresponders).

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