Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising video game since 1995. During that time, they’ve taken care of to become one of the most pre-owned e-mail tools worldwide, after Mailchimp.

Something I noticed is that Constant Contact is very frequently the top option for several other testimonial internet sites. Naturally, I wonder to see if our in-depth analysis creates the exact same end result.

You might have had a look at the Constant Contact testimonials offered by customers online, too, and whilst they are quite favorable, they might not provide you the whole picture. Our review of Constant Contact is based upon a systematic approach and utilizes our practical experience and expertise of loads of various other straightforward and innovative advertising and marketing automation tools.

What makes them special is that they’ve included a number of attributes over the years that few of their competitors sport, such as digital product downloads, occasion administration, consultation scheduling and also social campaigns. These all include in the varied list of e-mail choices offered, in addition to automations and persisting e-newsletters.

Constant Contact brag a marketplace with around 400 applications and also integrations that cater to also the most particular niche of items. Despite these flashy numbers and also attributes, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s outs & ins as well as inspect.
Find out listed below!

Constant Contact Summary

Constant Contact is guided towards local business, however their prices aren’t the most affordable, especially when you consider that their attributes just aren’t that progressed. Strategies begin with $9.99/ month, but this just allows for 500 customers, and rates climb rather dramatically after that.

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Constant Contact Pricing

> Compare costs with our cost calculator

> Find out more concerning Constant Contact’s plans in our total rates overview

Cons as well as pros


Is Constant Contact the appropriate newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly special hereof, being one of minority e-mail marketing tools to enable you to take care of occasion registrations, tickets, and also invites . Bear in mind that this attribute features its own charges: 5.4% + $0.80 for every ticket sold or transaction performed.

Not recommended if:

You require sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact does not use the most innovative automations. While they do offer triggered campaigns, autoresponders and deserted cart projects (for Shopify only), you’ll locate that various other much less expensive tools provide comparable degrees of automation– MailerLite as well as Sendinblue.

Rating information


Relieve of Use

Typically it’s simple to browse, though a bit dull-looking. You can reach a lot of locations within a couple of clicks, though as they’ve added much more functionality, some points have ended up being a little covert, for example, automations.

E-newsletter Creation


The editor is quickly, but light on functions, especially in the styling department. Besides that it’s very easy to work with.



This is really basic, only enabling you to place simple greetings or get in touch with information. There is no if/then/else logic available.

Email types

Traditional, autoresponders, fundamental automations, reoccuring newsletters, A/B testing, event registrations, discount coupons, surveys and surveys .

Selection and also Flexibility of Template Designs

Tolerable. There are around 200 (!) templates to select from, with varying levels of top quality (some are good, while others look a little basic and dated). You can additionally start from scratch, and also use a useful attribute called ‘Brand your email’ to auto-generate a template based on your internet site’s colors and logo design.

Email Marketing Automation

They supply autoresponders and also deserted cart campaigns for Shopify and also WooCommerce. It additionally generates pre-defined call segments based on your customers’ interactions with your online store (e.g. repeat, lapsed and possible customers). Automations based upon call triggers (e.g. e-mail opens, clicks) are likewise offered. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can not truly incorporate conditions and also activities as you can in several other devices.

List Management

You can produce segments from call activity, listing subscription, contact details, tags, or ecommerce task. You can also produce a section from your call understandings as well as tag calls based on get in touch with area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the form, and it merely provides a summary box, fundamental area options (which you can’t add to) and afterwards a listing, or checklists, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute as well terribly, getting to the most popular email suppliers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports as well as Analysis

In addition to basic open as well as click reports, spam, bounce as well as unsubscribe rates are additionally readily available. You likewise obtain click heat maps, and also some useful introduction reports such as open and also click fads, opens up by gadget, % of calls engaged, and most effective subject line.


Right here’s where it obtains a bit hirsute. The device and the website are only readily available in English. You can choose to change several of the non-editable email sections (e.g. footer and personal privacy policy text) to one of 10 languages offered, primarily European. Assistance and also the knowledge base is offered in 4 languages. Slightly confusing, yet at least there’s some effort to support multilingual customers as well as audiences.

More Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a function to inspect the e-mail for mistakes (missing web links, placeholder message that hasn’t been updated, and so on). There’s additionally a tool that enables you to sneak peek just how emails will seek details receivers, although this didn’t appear to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are positioned on temporary hold for 15 days, and then frown at. If it takes place again, they are moved right into a suspended bounce category. They have a ‘recommended for removal’ filter offered to watch these, however don’t remove them automatically.


of course

Import/export offered although it’s not as simple as it could be– you need to first enable innovative email authorizations under Account Settings.

Storage available for pictures and information


All plans come with endless storage space.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Various degrees of account accessibility


The Account Owner can additionally appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge amount of integrations and applications , virtually 400.

Touchdown Page Builder


This is only available through their kind home builder, as well as it’s really standard. Rather, we would certainly suggest these complimentary landing web page contractors.

Customer Support

3.5/ 5.

There are several networks of support, consisting of live chat, phone assistance, a expertise base and also community-based assistance. I found that the chat and phone assistance weren’t always readily available, which was a little discouraging.

General rating.

3.6/ 5.

For a fundamental email device, Constant Contact ticks the majority of packages. The main concern below, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves reiterate via their site, they are a tool for small businesses. And also, therefore, it’s worth evaluating them on these terms. As pointed out above, they definitely have enough of the fundamentals covered to please most small businesses, as well as if it were as easy as that after that we ‘d suggest them more highly.

The problem, these days, is that there are plenty of other e-mail devices providing a lot more than Constant Contact, and also for a great deal much less cash. This consists of not only includes, yet also user experience. For the quantity you pay with Constant Contact, you could locate on your own utilizing much more effective devices such as ActiveCampaign as well as GetResponse.

And with recent improvements to automations and also reporting, and the addition of new attributes like a site building contractor, it does look like they’re making an initiative to enhance the item. Their absence of sophisticated functions makes it tough to suggest them over others at this cost factor.

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly claim that there could be various other rate of interests at play there.

Try Constant Contact now free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever tried, and it can not be contrasted to Constant Contact’s simplistic strategy (it only features autoresponders). They additionally offer durable reports and evaluation devices. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is among the least expensive all-in-one e-mail advertising tools on the marketplace. It’s offered in 6 languages and also includes innovative automation choices and also a integrated CRM.
  • GetResponse is a solid alternative. It includes lots of advanced features (e.g. a webinar tool), provides and also has outstanding automations one of the most effective spam as well as style testing devices we’ve ever made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough guide with the best alternatives to Constant Contact, check it out below. You can also check out our Smart Finder to see which newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain right into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for tiny companies, which will be much extra affordable. There are also lots of excellent totally free CRMs to choose from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for small businesses. It safely shops your customer data as well as offers a safe and secure method to manage your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

Despite these fancy numbers and attributes, passion in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate through their website, they are a tool for small businesses. The problem, these days, is that there are plenty of various other email devices supplying even extra than Constant Contact, and also for a whole lot less cash. For the amount you pay with Constant Contact, you can discover yourself making use of a lot extra powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simplified approach (it just features autoresponders).

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