Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising game because 1995. During that time, they’ve managed to become one of the most secondhand e-mail devices in the world, after Mailchimp.

Something I saw is that Constant Contact is very typically the top selection for several other testimonial internet sites. Normally, I wonder to see if our in-depth evaluation generates the exact same outcome.

You might have checked out the Constant Contact reviews supplied by users online, also, as well as whilst they are rather positive, they may not give you the whole picture. Our testimonial of Constant Contact is based on a methodical strategy as well as utilizes our useful experience and knowledge of loads of various other easy as well as advanced marketing automation tools.

What makes them unique is that they’ve added a number of functions over the years that few of their competitors sport, such as electronic product downloads, occasion monitoring, visit scheduling and also social projects. These all add to the diverse listing of email alternatives readily available, in addition to automations as well as repeating newsletters.

Constant Contact brag a marketplace with around 400 apps and also assimilations that satisfy also the most specific niche of items. Despite these flashy numbers and functions, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a more detailed look at Constant Contact’s ins & outs and examine if it’s still appropriate in the 21st century.
Learn below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, but their costs aren’t one of the most economical, particularly when you think about that their attributes just aren’t that advanced. Strategies start from $9.99/ month, however this only allows for 500 customers, and also prices rise quite greatly after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our full pricing overview

Cons and pros


Is Constant Contact the right newsletter service for you?

Suggested if:

You run events:

Constant Contact is quite unique hereof, being one of the few e-mail advertising and marketing tools to allow you to manage occasion tickets, invitations, and registrations . Keep in mind that this attribute features its very own costs: 5.4% + $0.80 for every ticket sold or deal carried out.

Not recommended if:

You need innovative automation:

Remarkably, for the costs it charges, Constant Contact does not use one of the most innovative automations. While they do use caused campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll discover that various other much more affordable tools offer comparable levels of automation– MailerLite as well as Sendinblue.

Score details


Relieve of Use

Normally it’s easy to browse, though a bit dull-looking. You can get to many places within a number of clicks, though as they’ve added much more capability, some things have become a little hidden, for example, automations.

Newsletter Creation


The editor is quick, yet light on functions, especially in the designing division. Apart from that it’s easy to work with.



This is really standard, just enabling you to put simple introductions or contact information. There is no if/then/else logic offered.

Email types

Timeless, autoresponders, basic automations, repeating e-newsletters, A/B screening, occasion registrations, surveys, vouchers as well as studies .

Option and Flexibility of Template Designs

Not bad. You can also begin from scratch, and make use of a handy function called ‘Brand your e-mail’ to auto-generate a layout based on your site’s colors and logo.

Email Marketing Automation

They use autoresponders and abandoned cart campaigns for Shopify and WooCommerce. It likewise generates pre-defined contact sectors based on your customers’ interactions with your on the internet shop (e.g. repeat, expired and also possible clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also available. It’s worth noting that the automations aren’t one of the most adaptable, as you can’t really integrate conditions and activities as you can in several other tools.

List Management

You can develop segments from contact activity, listing membership, get in touch with details, tags, or ecommerce task. You can additionally create a sector from your contact insights and also tag get in touches with based upon call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the kind, as well as it merely provides a summary box, fundamental area choices (which you can not include in) and then a listing, or lists, that people can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not do as well terribly, getting to the most popular email companies (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and also Analysis

Along with common open and click reports, spam, bounce and also unsubscribe prices are likewise offered. You likewise obtain click heat maps, and some helpful overview reports such as open and also click patterns, opens by device, % of calls involved, as well as a lot of effective subject line. You can also contrast projects. However, advanced tracking such as social monitoring isn’t offered.


The site and also the tool are just available in English. You can select to change some of the non-editable email areas (e.g. footer and also privacy plan message) to one of 10 languages offered, mostly European.

More Features

Spam- and Design-Testing

Spam testing isn’t available, nevertheless, there is a function to check the e-mail for errors (missing web links, placeholder text that hasn’t been updated, etc). There’s also a device that allows you to sneak peek just how emails will certainly seek specific recipients, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and then feel bitter. If it happens again, they are moved right into a suspended bounce group. They have actually a ‘recommended for elimination’ filter offered to check out these, but do not remove them automatically.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you require to initially enable sophisticated email permissions under Account Settings.

Storage space available for images as well as data


All plans feature unrestricted storage.

Pro Features


of course

SPF and also DKIM are sustained.

Own Domain


Various degrees of account accessibility

of course

The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a huge amount of assimilations as well as apps , practically 400.

Landing Page Builder

of course

This is only available via their form building contractor, and it’s very fundamental. Instead, we ‘d advise these totally free landing web page contractors.

Client Support

3.5/ 5.

There are several channels of assistance, including live chat, phone assistance, a data base and also community-based assistance. I discovered that the conversation as well as phone assistance weren’t always readily available, which was a little frustrating. When I had the ability to get hold of conversation support, nevertheless, I did locate them to be helpful and responsive . Remember that you’ll need to hire order to terminate your subscription, which is quite annoying.

General rating.

3.6/ 5.

For a basic email device, Constant Contact ticks the majority of the boxes. The major issue right here, though, is that they’re asking a costs rate for a sub-premium product.

Final thought.

As Constant Contact themselves state with their website, they are a device for small businesses. As well as, therefore, it’s worth assessing them on these terms. As stated over, they certainly have sufficient of the fundamentals covered to please most small businesses, and also if it were as simple as that after that we ‘d recommend them more extremely.

The problem, nowadays, is that there are plenty of various other e-mail tools providing a lot more than Constant Contact, as well as for a lot much less cash. This includes not only features, yet also user experience. For the quantity you pay with Constant Contact, you could find yourself using much a lot more effective tools such as ActiveCampaign and also GetResponse.

And also with current improvements to automations and also coverage, and the enhancement of brand-new functions like a internet site home builder, it does look like they’re making an effort to improve the item. Their absence of advanced features makes it hard to suggest them over others at this price factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly declare that there could be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplified technique (it just includes autoresponders). They likewise use durable reports and evaluation tools. They are also less costly than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email advertising tools on the market. It’s available in 6 languages and includes advanced automation choices and a integrated CRM.
  • GetResponse is a solid alternative. It includes many advanced features (e.g. a webinar device), has excellent automations and also supplies among the most effective spam as well as layout testing devices we’ve ever before made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed overview with the best choices to Constant Contact, check it out below. You can also try out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d such as to get involved in the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be far better off taking a look at any one of these CRMs for local business, which will be far more budget friendly. There are also plenty of exceptional totally free CRMs to select from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software for small companies. It safely shops your consumer data and supplies a protected method to handle your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability tests.

Regardless of these flashy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state through their site, they are a device for tiny services. The issue, these days, is that there are plenty of other email devices providing also more than Constant Contact, and also for a whole lot less cash. For the amount you pay with Constant Contact, you could find yourself using much extra effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simple approach (it only features autoresponders).

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