Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising and marketing video game given that 1995. Throughout that time, they’ve managed to become one of one of the most used e-mail tools worldwide, after Mailchimp.

One thing I saw is that Constant Contact is really often the leading option for several other testimonial sites. Naturally, I wonder to see if our detailed analysis produces the very same result.

You might have checked out the Constant Contact evaluations used by users online, as well, and whilst they are pretty favorable, they may not provide you the whole picture. Our testimonial of Constant Contact is based on a systematic approach and also utilizes our practical experience and also knowledge of loads of other simple and also advanced marketing automation devices.

What makes them special is that they’ve included numerous attributes throughout the years that few of their competitors sport, such as digital product downloads, occasion monitoring, appointment scheduling and also social campaigns. These all include in the diverse listing of e-mail alternatives offered, in addition to automations and also reoccuring e-newsletters.

Constant Contact brag a industry with around 400 apps as well as combinations that cater to also one of the most niche of products. Yet despite these showy numbers and also features, passion in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a closer look at Constant Contact’s outs & ins and also examine.
Find out below!

Constant Contact Summary

Constant Contact is routed towards small companies, but their rates aren’t one of the most cost effective, specifically when you consider that their attributes just aren’t that progressed. Plans begin with $9.99/ month, but this only allows for 500 customers, as well as prices increase quite greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our total prices guide

Pros and also Cons


Is Constant Contact the right e-newsletter solution for you?

Suggested if:

You run events:

Constant Contact is rather special hereof, being among minority e-mail advertising devices to permit you to manage occasion invites, registrations, and tickets . Bear in mind that this feature features its very own fees: 5.4% + $0.80 for every ticket marketed or deal conducted.

Not advised if:

You require advanced automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t use the most innovative automations. While they do use set off projects, autoresponders and deserted cart projects (for Shopify only), you’ll find that much cheaper devices offer similar degrees of automation– MailerLite and Sendinblue, for example.

Rating information


Alleviate of Use

Generally it’s simple to browse, though a little bit dull-looking. You can get to a lot of locations within a couple of clicks, though as they’ve added more functionality, some things have actually ended up being a little hidden, for instance, automations.

Newsletter Creation


The editor is quickly, however light on features, especially in the designing division. In addition to that it’s very easy to collaborate with.



This is really standard, just enabling you to place basic greetings or contact information. There is no if/then/else logic available.

Email kinds

Traditional, autoresponders, fundamental automations, reoccuring e-newsletters, A/B testing, occasion enrollments, surveys, surveys as well as promo codes .

Option and also Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with varying degrees of high quality (some are good, while others look a little standard as well as outdated). You can additionally go back to square one, as well as utilize a convenient attribute called ‘Brand your email’ to auto-generate a theme based on your site’s colors as well as logo design.

Email Marketing Automation

They offer autoresponders and abandoned cart advocate Shopify as well as WooCommerce. It additionally produces pre-defined call sectors based on your consumers’ interactions with your on-line store (e.g. repeat, lapsed and also possible customers). Automations based upon contact triggers (e.g. e-mail opens, clicks) are also readily available. It’s worth noting that the automations aren’t the most adaptable, as you can’t actually incorporate conditions and also activities as you can in many other devices.

List Management

You can create sectors from call activity, listing subscription, get in touch with information, tags, or ecommerce task. You can also produce a sector from your get in touch with insights and tag contacts based upon call area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, and also it merely supplies a summary box, fundamental field choices (which you can not include in) and then a list, or listings, that people can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not perform too badly, getting to the most popular email providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Records as well as Analysis

In addition to conventional open as well as click reports, spam, bounce as well as unsubscribe rates are also available. You likewise obtain click heat maps, and also some beneficial overview records such as open and also click patterns, opens by device, % of get in touches with engaged, and also many successful subject line.


Here’s where it obtains a bit hairy. The tool and the site are just available in English. You can select to transform several of the non-editable email areas (e.g. footer and also privacy policy message) to one of 10 languages available, mostly European. Support and also the knowledge base is available in 4 languages. A little complicated, but a minimum of there’s some initiative to support multilingual users as well as target markets.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nevertheless, there is a feature to inspect the e-mail for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s additionally a device that permits you to sneak peek just how emails will seek certain receivers, although this didn’t appear to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are put on short-lived hold for 15 days, and then frown at. They are moved into a suspended bounce category if it happens again. They have a ‘ suggested for elimination’ filter available to check out these, yet do not eliminate them immediately.


of course

Import/export available although it’s not as simple as maybe– you need to first allow sophisticated email approvals under Account Settings.

Storage available for photos as well as information


All plans include unlimited storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Own Domain


Various degrees of account accessibility


The Account Owner can likewise designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a huge quantity of applications and assimilations , practically 400.

Landing Page Builder


This is only offered via their form building contractor, as well as it’s very standard. Rather, we ‘d recommend these free landing page builders.

Client Support

3.5/ 5.

There are several networks of support, consisting of real-time chat, phone assistance, a understanding base as well as community-based assistance. I located that the conversation as well as phone assistance weren’t always available, which was a little discouraging.

General score.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of packages. The major concern below, however, is that they’re asking a premium cost for a sub-premium item.

Final thought.

As Constant Contact themselves restate with their website, they are a device for small businesses. As well as, because of this, it’s worth evaluating them on these terms. As stated above, they definitely have sufficient of the fundamentals covered to please most local business, and if it were as simple as that then we ‘d recommend them extra very.

The problem, these days, is that there are lots of other e-mail tools offering even more than Constant Contact, and for a whole lot much less cash. This consists of not only includes, however also customer experience. For the quantity you pay with Constant Contact, you can find on your own using much extra effective tools such as ActiveCampaign and GetResponse.

They do grab factors for their respectable deliverability rates, integrations ( especially social media assimilations), and for enabling various accessibility degrees for separate customers. And with recent enhancements to automations as well as reporting, and the addition of new functions like a site contractor, it does appear like they’re making an effort to boost the item. Their lack of advanced attributes makes it tough to suggest them over others at this price factor. (You’ll see we don’t list them as a good Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly claim that there might be other interests at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simple method (it just includes autoresponders). They additionally use durable reports and also analysis tools. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising and marketing tools on the marketplace. It’s readily available in 6 languages and features innovative automation choices and also a integrated CRM.
  • GetResponse is a strong choice. It comes with many innovative features (e.g. a webinar device), has outstanding automations as well as supplies one of the very best spam and also style testing tools we’ve ever used. That’s why Constant Contact fails when compared to GetResponse.

We have a comprehensive guide with the best alternatives to Constant Contact, check it out below. You can also check out our Smart Finder to see which newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d such as to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for tiny businesses, which will certainly be much much more inexpensive. There are even plenty of superb cost-free CRMs to pick from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software program for small companies. It safely shops your consumer information as well as offers a safe means to handle your clients.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability examinations.

In spite of these showy numbers and attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a tool for tiny services. The problem, these days, is that there are lots of various other e-mail tools using also a lot more than Constant Contact, as well as for a great deal less cash. For the amount you pay with Constant Contact, you might discover yourself using a lot a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplified strategy (it only features autoresponders).

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