Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising video game given that 1995. During that time, they’ve handled to become one of the most previously owned email devices on the planet, after Mailchimp.

One thing I observed is that Constant Contact is extremely usually the top selection for many other evaluation websites. Normally, I wonder to see if our detailed analysis creates the same result.

You could have looked into the Constant Contact evaluations offered by customers online, as well, and whilst they are pretty positive, they may not give you the whole picture. Our review of Constant Contact is based on a systematic strategy and utilizes our sensible experience and knowledge of loads of other easy and innovative advertising and marketing automation tools.

What makes them unique is that they’ve included several features over the years that few of their competitors sport, such as electronic item downloads, event administration, consultation scheduling as well as social projects. These all contribute to the varied checklist of email choices available, in addition to automations as well as recurring newsletters.

Constant Contact brag a industry with around 400 applications and combinations that accommodate even the most specific niche of products. Despite these fancy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. Enough reason for us to take a closer consider Constant Contact’s outs & ins and also examine if it’s still relevant in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards small businesses, but their costs aren’t one of the most budget friendly, especially when you consider that their functions simply aren’t that advanced. Strategies start from $9.99/ month, however this only allows for 500 customers, and also rates rise rather sharply afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full rates overview

Pros and Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is quite distinct in this regard, being among the few email advertising tools to allow you to manage occasion invitations, enrollments, and tickets . Keep in mind that this attribute comes with its very own fees: 5.4% + $0.80 for every ticket offered or deal performed.

Not recommended if:

You require innovative automation:

Remarkably, for the costs it charges, Constant Contact does not offer the most advanced automations. While they do supply activated campaigns, autoresponders and deserted cart projects (for Shopify only), you’ll discover that various other much more affordable devices provide comparable levels of automation– MailerLite as well as Sendinblue.

Rating details


Ease of Use

Usually it’s simple to navigate, though a bit dull-looking. You can get to most places within a number of clicks, though as they’ve included much more functionality, some points have ended up being a little covert, for instance, automations.

E-newsletter Creation


The editor is quick, however light on functions, particularly in the styling department. In addition to that it’s easy to work with.


of course

This is very basic, only enabling you to place simple introductions or get in touch with information. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, standard automations, persisting newsletters, A/B screening, event enrollments, coupons, polls and surveys .

Choice and Flexibility of Template Designs

Not negative. You can additionally begin from scrape, as well as use a handy attribute called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s colors and also logo design.

Email Marketing Automation

It additionally produces pre-defined get in touch with segments based on your customers’ communications with your online store (e.g. repeat, lapsed and also potential clients). Automations based on get in touch with triggers (e.g. email opens, clicks) are additionally readily available.

List Management

You can produce sections from call task, listing membership, get in touch with details, tags, or ecommerce task. You can likewise produce a section from your get in touch with insights and tag contacts based upon call field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, as well as it merely offers a description box, standard field choices (which you can’t contribute to) and after that a listing, or lists, that people can examine to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute as well severely, reaching one of the most prominent e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports as well as Analysis

In enhancement to standard open and click reports, spam, bounce as well as unsubscribe prices are likewise readily available. You also get click heat maps, and some helpful summary records such as open as well as click patterns, opens by device, % of get in touches with engaged, as well as the majority of successful subject line.


The device and also the site are just available in English. You can select to transform some of the non-editable e-mail areas (e.g. footer as well as privacy policy message) to one of 10 languages offered, primarily European.

Further Features

Spam- and also Design-Testing

Spam screening isn’t readily available, however, there is a feature to check the e-mail for mistakes (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s likewise a tool that allows you to sneak peek how e-mails will look for particular receivers, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are put on momentary hold for 15 days, and afterwards frown at. They are moved right into a suspended bounce group if it takes place again. They have actually a ‘ advised for removal’ filter readily available to check out these, yet don’t remove them immediately.



Import/export offered although it’s not as simple as it could be– you need to first make it possible for innovative email approvals under Account Settings.

Storage space available for images and also data


All strategies feature endless storage.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various levels of account accessibility

of course

The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a enormous quantity of applications as well as combinations , virtually 400.

Touchdown Page Builder

of course

This is just readily available through their kind home builder, as well as it’s very fundamental. Rather, we ‘d suggest these cost-free touchdown page contractors.

Customer Support

3.5/ 5.

There are numerous networks of assistance, consisting of real-time chat, phone support, a understanding base and also community-based support. I found that the conversation and also phone support weren’t always available, which was a little frustrating.

Total rating.

3.6/ 5.

For a standard email tool, Constant Contact ticks a lot of packages. The primary issue right here, though, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves repeat via their site, they are a device for local business. As well as, therefore, it’s worth examining them on these terms. As discussed over, they definitely have sufficient of the basics covered to satisfy most small businesses, and if it were as basic as that after that we ‘d recommend them extra extremely.

The problem, these days, is that there are a lot of other email tools offering a lot more than Constant Contact, and also for a great deal much less cash. This includes not just features, yet also customer experience. In fact, for the amount you pay with Constant Contact, you can find yourself using a lot more powerful tools such as ActiveCampaign and also GetResponse.

As well as with recent enhancements to automations and also reporting, and also the addition of brand-new attributes like a website contractor, it does look like they’re making an effort to improve the item. Their lack of sophisticated functions makes it tough to suggest them over others at this rate point.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly assert that there may be various other passions at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever tried, and it can not be compared to Constant Contact’s simplified strategy (it just features autoresponders). They also supply durable reports and evaluation tools. They are also less costly than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising devices on the market. It’s offered in 6 languages as well as comes with innovative automation choices and also a built-in CRM.
  • GetResponse is a strong choice. It includes numerous innovative functions (e.g. a webinar device), provides and has superb automations among the very best spam and layout screening tools we’ve ever utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the very best alternatives to Constant Contact, check it out here. You can additionally check out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to get right into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be much far better off taking a look at any of these CRMs for little companies, which will be far much more cost effective. There are also a lot of excellent complimentary CRMs to select from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to cancel your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software for small companies. It safely stores your customer data and supplies a protected way to manage your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Regardless of these showy numbers and also functions, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state with their website, they are a tool for little services. The concern, these days, is that there are plenty of various other email tools providing even extra than Constant Contact, as well as for a whole lot less money. For the quantity you pay with Constant Contact, you might discover yourself making use of much extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can’t be compared to Constant Contact’s simplified strategy (it just features autoresponders).

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