Constant Contact - Create Email Marketing Campaigns Like a Pro

Stucki Constant Contact Side Bearings

Constant Contact have remained in the email advertising and marketing video game because 1995. During that time, they’ve handled to become one of the most pre-owned e-mail tools in the world, after Mailchimp.

One thing I observed is that Constant Contact is really commonly the leading option for many other review websites. Naturally, I wonder to see if our in-depth evaluation generates the very same end result.

You could have checked out the Constant Contact evaluations provided by customers online, also, as well as whilst they are pretty favorable, they might not offer you the whole picture. Our review of Constant Contact is based upon a methodical approach and uses our functional experience and also expertise of loads of various other basic and sophisticated marketing automation tools.

What makes them unique is that they’ve added a number of functions throughout the years that few of their rivals sporting activity, such as electronic product downloads, event management, visit scheduling as well as social campaigns. These all contribute to the varied listing of email choices readily available, along with automations and also recurring newsletters.

Constant Contact brag a market with around 400 applications as well as assimilations that cater to also one of the most specific niche of items. Yet in spite of these flashy numbers and features, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough factor for us to take a more detailed consider Constant Contact’s outs & ins and inspect if it’s still pertinent in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided towards small companies, yet their prices aren’t one of the most cost effective, especially when you consider that their functions just aren’t that advanced. Plans start from $9.99/ month, however this only allows for 500 customers, as well as costs climb rather sharply after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our total rates guide

Pros as well as Cons


Is Constant Contact the appropriate newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite unique hereof, being just one of minority e-mail marketing tools to permit you to take care of occasion invitations, registrations, and tickets . Keep in mind that this attribute includes its very own costs: 5.4% + $0.80 for every ticket marketed or transaction conducted.

Not advised if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t use one of the most sophisticated automations. While they do use set off campaigns, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll locate that more affordable devices use similar degrees of automation– MailerLite and also Sendinblue, for example.

Score details


Alleviate of Use

Generally it’s very easy to browse, though a bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve added a lot more functionality, some things have actually ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, yet light on attributes, specifically in the designing department. Aside from that it’s simple to work with.


of course

This is really fundamental, just allowing you to place straightforward introductions or call information. There is no if/then/else reasoning readily available.

Email types

Traditional, autoresponders, basic automations, reoccuring e-newsletters, A/B screening, event enrollments, polls, discount coupons and also studies .

Option as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) design templates to choose from, with varying degrees of high quality (some are decent, while others look a little basic and dated). You can likewise go back to square one, and also utilize a convenient attribute called ‘Brand your email’ to auto-generate a design template based on your internet site’s colors and logo.

Email Marketing Automation

It additionally produces pre-defined call sections based on your customers’ interactions with your online shop (e.g. repeat, lapsed and potential consumers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also available.

Listing Management

You can develop sections from get in touch with task, checklist subscription, contact details, tags, or ecommerce activity. You can also create a section from your call insights and also tag get in touches with based on call field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, as well as it merely supplies a description box, basic area options (which you can’t include in) and afterwards a listing, or checklists, that individuals can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform as well severely, getting to the most popular e-mail carriers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Records and Analysis

In enhancement to typical open and click records, spam, bounce and unsubscribe rates are likewise offered. You likewise get click warm maps, and some valuable summary records such as open and also click patterns, opens up by tool, % of calls engaged, as well as most effective subject line.


Below’s where it gets a bit hirsute. The site and the tool are just readily available in English. You can choose to change some of the non-editable email sections (e.g. footer and privacy policy message) to one of 10 languages offered, primarily European. Assistance and also the knowledge base is offered in 4 languages. Slightly complex, however at least there’s some initiative to sustain multilingual customers and also audiences.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nevertheless, there is a attribute to examine the e-mail for errors ( missing out on links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that allows you to sneak peek exactly how e-mails will certainly search for specific recipients, although this really did not appear to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on momentary hold for 15 days, and afterwards frown at. They are relocated into a put on hold bounce category if it occurs once more. They have actually a ‘ advised for elimination’ filter available to check out these, yet do not remove them automatically.


of course

Import/export offered although it’s not as straightforward as it could be– you need to first allow advanced email authorizations under Account Settings.

Storage readily available for photos and data


All plans come with unlimited storage space.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various degrees of account accessibility


The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a massive amount of assimilations as well as apps , virtually 400.

Touchdown Page Builder


This is only offered by means of their form building contractor, as well as it’s extremely fundamental. Instead, we ‘d advise these free landing web page builders.

Client Support

3.5/ 5.

There are a number of channels of assistance, including live chat, phone assistance, a data base and community-based assistance. I discovered that the chat as well as phone support weren’t always readily available, which was a little frustrating. When I was able to get hold of conversation assistance, however, I did locate them to be responsive and valuable . Bear in mind that you’ll need to hire order to terminate your subscription, which is pretty annoying.

Total rating.

3.6/ 5.

For a basic email tool, Constant Contact ticks a lot of packages. The major issue here, however, is that they’re asking a costs cost for a sub-premium product.

Final thought.

As Constant Contact themselves restate with their site, they are a device for small businesses. And, therefore, it’s worth examining them on these terms. As mentioned over, they absolutely have enough of the fundamentals covered to please most small businesses, and also if it were as simple as that after that we ‘d recommend them a lot more extremely.

The issue, these days, is that there are a lot of other e-mail devices supplying even more than Constant Contact, as well as for a great deal less money. This includes not just includes, however also customer experience. As a matter of fact, for the quantity you pay with Constant Contact, you could find yourself using much more effective devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their good deliverability rates, assimilations ( especially social networks combinations), as well as for allowing various accessibility degrees for different users. As well as with recent improvements to automations and coverage, and the enhancement of brand-new attributes like a web site builder, it does look like they’re making an initiative to enhance the product. Yet their absence of innovative attributes makes it challenging to advise them over others at this price point. (You’ll see we don’t provide them as a great Mailchimp alternative, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly assert that there could be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simplistic technique (it just features autoresponders). They likewise supply durable reports and analysis devices. In addition to that, they are also less costly than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail advertising devices on the marketplace. It’s readily available in 6 languages and includes innovative automation options as well as a integrated CRM.
  • GetResponse is a solid choice. It features lots of sophisticated functions (e.g. a webinar device), has excellent automations and offers one of the best spam as well as layout testing tools we’ve ever before used. That’s why Constant Contact falls short when compared to GetResponse.

We have a in-depth guide with the most effective options to Constant Contact, check it out right here. You can also try out our Smart Finder to see which e-newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly like to get involved in the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be better off taking a look at any of these CRMs for local business, which will certainly be far more affordable. There are even a lot of outstanding totally free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software application for local business. It securely stores your client data as well as provides a safe and secure means to handle your clients.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability tests.

Despite these flashy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a device for little companies. The concern, these days, is that there are lots of other e-mail devices using even extra than Constant Contact, as well as for a lot much less cash. For the quantity you pay with Constant Contact, you could find yourself using much more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can not be contrasted to Constant Contact’s simplistic strategy (it only includes autoresponders).

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