Constant Contact - Create Email Marketing Campaigns Like a Pro

Susana Gardner Constant Contact Linkedin

Constant Contact have actually been in the email advertising game because 1995. Throughout that time, they’ve managed to become one of the most pre-owned e-mail devices worldwide, after Mailchimp.

Something I noticed is that Constant Contact is really often the leading option for several various other evaluation websites. Naturally, I am curious to see if our in-depth evaluation produces the very same end result.

You may have taken a look at the Constant Contact evaluations used by customers online, as well, and also whilst they are rather positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a methodical technique as well as utilizes our useful experience and expertise of dozens of other simple and also innovative advertising automation devices.

What makes them special is that they’ve included a number of features for many years that few of their competitors sporting activity, such as digital product downloads, occasion management, appointment scheduling as well as social projects. These all contribute to the diverse list of email options available, along with automations and persisting e-newsletters.

Constant Contact brag a marketplace with around 400 apps and combinations that accommodate even the most particular niche of products. Yet regardless of these fancy numbers as well as functions, interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. Sufficient factor for us to take a better consider Constant Contact’s ins & outs and inspect if it’s still relevant in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, but their costs aren’t one of the most budget-friendly, specifically when you take into consideration that their features simply aren’t that advanced. Plans start from $9.99/ month, yet this only allows for 500 clients, as well as prices climb quite dramatically after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete prices guide

Pros and also Cons


Is Constant Contact the ideal newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is fairly unique hereof, being among minority e-mail marketing tools to allow you to handle event enrollments, invitations, and also tickets . Bear in mind that this feature includes its very own costs: 5.4% + $0.80 for each and every ticket marketed or purchase conducted.

Not recommended if:

You need advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not supply the most innovative automations. While they do provide set off campaigns, autoresponders and abandoned cart projects (for Shopify only), you’ll discover that other much cheaper tools provide similar degrees of automation– MailerLite as well as Sendinblue, as an example.

Rating information


Relieve of Use

Generally it’s simple to browse, though a little bit dull-looking. You can reach many places within a couple of clicks, though as they’ve included extra capability, some things have actually ended up being a little surprise, for instance, automations.

E-newsletter Creation


The editor is quickly, however light on features, particularly in the designing division. Apart from that it’s very easy to deal with.


of course

This is very basic, just enabling you to place simple introductions or call details. There is no if/then/else logic available.

Email kinds

Classic, autoresponders, standard automations, reoccuring newsletters, A/B screening, occasion registrations, surveys, polls and also discount coupons .

Option as well as Flexibility of Template Designs

Not poor. You can also begin from scratch, as well as utilize a helpful feature called ‘Brand your email’ to auto-generate a template based on your website’s shades and also logo design.

Email Marketing Automation

It additionally generates pre-defined call segments based on your consumers’ communications with your online shop (e.g. repeat, expired and also potential clients). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are additionally readily available.

List Management

You can produce sections from call activity, listing membership, get in touch with details, tags, or ecommerce task. You can additionally develop a sector from your call understandings and tag get in touches with based upon contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, and also it simply supplies a description box, basic area choices (which you can not add to) and afterwards a list, or listings, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do too severely, getting to the most preferred e-mail providers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports and Analysis

In enhancement to typical open and click records, spam, bounce and unsubscribe prices are likewise offered. You additionally obtain click heat maps, and some valuable review records such as open and also click fads, opens by tool, % of calls involved, and the majority of effective subject line.


Below’s where it obtains a little bit hirsute. The device as well as the site are just readily available in English. You can pick to change a few of the non-editable email sections (e.g. footer and privacy plan message) to one of 10 languages offered, mainly European. Assistance and the knowledge base is readily available in 4 languages. Somewhat complicated, but a minimum of there’s some initiative to support multilingual individuals and also target markets.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t offered, nevertheless, there is a feature to examine the e-mail for mistakes ( missing out on web links, placeholder message that hasn’t been updated, and so on). There’s likewise a tool that allows you to preview exactly how emails will certainly seek specific receivers, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and then resent. If it occurs again, they are moved into a suspended bounce category. They have a ‘ advised for elimination’ filter offered to see these, but do not eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as it could be– you require to first allow sophisticated email approvals under Account Settings.

Storage available for photos and data


All strategies include unlimited storage space.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various levels of account gain access to

of course

The Account Owner can additionally designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large quantity of applications and assimilations , nearly 400.

Landing Page Builder


This is just available through their type building contractor, as well as it’s really fundamental. Instead, we ‘d recommend these totally free touchdown page home builders.

Consumer Support

3.5/ 5.

There are a number of channels of support, including real-time chat, phone support, a knowledge base and also community-based assistance. Nevertheless, I located that the conversation and phone support weren’t always offered, which was a little aggravating. When I was able to get hold of chat support, nonetheless, I did locate them to be valuable and also responsive . Remember that you’ll require to hire order to cancel your membership, which is pretty annoying.

Total ranking.

3.6/ 5.

For a standard email device, Constant Contact ticks the majority of packages. The primary issue right here, though, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves state with their website, they are a device for local business. As well as, thus, it’s worth assessing them on these terms. As stated over, they certainly have sufficient of the fundamentals covered to please most small companies, as well as if it were as simple as that then we would certainly advise them much more extremely.

The issue, these days, is that there are plenty of various other email tools using much more than Constant Contact, as well as for a whole lot less money. This includes not only includes, but also user experience. For the amount you pay with Constant Contact, you can locate on your own utilizing much extra powerful devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their suitable deliverability prices, combinations (particularly social media combinations), as well as for allowing various accessibility levels for separate customers. And with current enhancements to automations and also coverage, and the enhancement of brand-new attributes like a site contractor, it does look like they’re making an effort to improve the item. Their absence of innovative features makes it challenging to recommend them over others at this rate factor. (You’ll see we do not note them as a excellent Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would strongly claim that there might be other rate of interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever tried, and it can not be compared to Constant Contact’s simplistic strategy (it only features autoresponders). They additionally offer robust records and evaluation tools. On top of that, they are even less expensive than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail marketing devices on the marketplace. It’s readily available in 6 languages and includes sophisticated automation options and a integrated CRM.
  • GetResponse is a strong alternative. It includes lots of innovative functions (e.g. a webinar device), has superb automations as well as offers one of the very best spam as well as layout testing devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth guide with the very best choices to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. However, at $399/month, you ‘d be better off taking a look at any of these CRMs for small companies, which will be far more affordable. There are also lots of outstanding cost-free CRMs to pick from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software application for small businesses. It safely stores your consumer information and also supplies a safe means to manage your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

Regardless of these showy numbers and functions, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat through their website, they are a device for small services. The concern, these days, is that there are plenty of other email devices supplying also a lot more than Constant Contact, and also for a great deal much less cash. For the amount you pay with Constant Contact, you could locate yourself making use of a lot extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simple approach (it just features autoresponders).

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