Constant Contact - Create Email Marketing Campaigns Like a Pro

Telephone Number Constant Contact

Constant Contact have actually been in the email advertising and marketing game because 1995. Throughout that time, they’ve handled to turn into one of one of the most previously owned email tools on the planet, after Mailchimp.

Something I saw is that Constant Contact is extremely usually the top choice for lots of various other review internet sites. Normally, I wonder to see if our detailed evaluation produces the exact same end result.

You could have looked into the Constant Contact evaluations supplied by individuals online, too, and whilst they are quite favorable, they might not give you the whole picture. Our review of Constant Contact is based on a systematic method as well as uses our practical experience and expertise of loads of various other basic and advanced advertising and marketing automation devices.

What makes them unique is that they’ve included numerous attributes over the years that few of their competitors sport, such as digital item downloads, event management, consultation scheduling and also social campaigns. These all include in the varied listing of e-mail choices available, along with automations and also recurring newsletters.

Constant Contact brag a industry with around 400 apps and also assimilations that deal with also one of the most specific niche of products. Despite these showy numbers and also attributes, passion in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a closer look at Constant Contact’s outs & ins and check.
Learn below!

Constant Contact Summary

Constant Contact is routed towards local business, yet their prices aren’t the most budget friendly, especially when you take into consideration that their functions simply aren’t that progressed. Plans begin with $9.99/ month, but this only permits 500 customers, as well as prices climb quite greatly after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete pricing guide

Cons as well as pros


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly distinct hereof, being among minority email marketing devices to enable you to handle event tickets, invitations, as well as enrollments . Keep in mind that this attribute includes its own charges: 5.4% + $0.80 for each and every ticket sold or deal performed.

Not recommended if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not supply one of the most advanced automations. While they do offer activated campaigns, autoresponders and also abandoned cart projects (for Shopify just), you’ll locate that various other much less expensive devices use comparable levels of automation– MailerLite as well as Sendinblue.

Rating information


Alleviate of Use

Generally it’s easy to browse, though a bit dull-looking. You can reach most areas within a couple of clicks, though as they’ve added much more functionality, some things have actually come to be a little concealed, for instance, automations.

E-newsletter Creation


The editor is fast, however light on functions, particularly in the designing department. In addition to that it’s easy to deal with.



This is really basic, just enabling you to insert easy greetings or get in touch with details. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, occasion enrollments, studies, surveys as well as vouchers .

Choice as well as Flexibility of Template Designs

Okay. There are about 200 (!) layouts to choose from, with varying levels of high quality (some are suitable, while others look a little standard as well as dated). You can likewise go back to square one, as well as make use of a useful feature called ‘Brand your e-mail’ to auto-generate a template based upon your web site’s colors and also logo design.

Email Marketing Automation

It additionally generates pre-defined call sectors based on your customers’ communications with your on-line shop (e.g. repeat, expired as well as prospective consumers). Automations based on contact triggers (e.g. e-mail opens, clicks) are additionally available.

Checklist Management

You can create sectors from call activity, list membership, get in touch with information, tags, or ecommerce task. You can additionally produce a segment from your get in touch with understandings as well as tag contacts based upon contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, as well as it just uses a description box, fundamental field alternatives (which you can not add to) and afterwards a checklist, or lists, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out too severely, reaching one of the most preferred e-mail suppliers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports as well as Analysis

In addition to basic open and click records, spam, bounce and unsubscribe prices are also readily available. You also get click warm maps, as well as some helpful review reports such as open as well as click fads, opens by tool, % of contacts involved, as well as many successful subject line.


The website and the device are only offered in English. You can choose to alter some of the non-editable e-mail areas (e.g. footer and privacy plan message) to one of 10 languages readily available, mostly European.

More Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a function to check the e-mail for errors ( missing out on links, placeholder message that hasn’t been updated, etc). There’s likewise a device that enables you to preview how e-mails will certainly seek particular receivers, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and after that dislike. They are relocated right into a suspended bounce classification if it occurs once more. They have a ‘ advised for elimination’ filter readily available to check out these, but don’t eliminate them immediately.


of course

Import/export available although it’s not as simple as maybe– you require to first enable advanced e-mail consents under Account Settings.

Storage space readily available for data and photos


All strategies include unrestricted storage space.

Pro Features



SPF and DKIM are sustained.

Own Domain


Different levels of account access


The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial quantity of applications as well as integrations , practically 400.

Landing Page Builder


This is only available via their type builder, and also it’s really standard. Rather, we ‘d advise these free touchdown web page home builders.

Consumer Support

3.5/ 5.

There are several channels of assistance, including real-time chat, phone support, a data base as well as community-based support. Nonetheless, I discovered that the conversation and also phone assistance weren’t constantly offered, which was a little discouraging. When I had the ability to acquire conversation support, nevertheless, I did discover them to be receptive and helpful . Bear in mind that you’ll require to call order to cancel your subscription, which is quite irritating.

Total rating.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of the boxes. The primary issue here, though, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves reiterate with their website, they are a tool for small businesses. And, because of this, it’s worth examining them on these terms. As mentioned above, they certainly have sufficient of the essentials covered to satisfy most small companies, as well as if it were as basic as that then we ‘d recommend them a lot more highly.

The problem, nowadays, is that there are lots of various other e-mail tools supplying much more than Constant Contact, and for a whole lot much less money. This includes not just features, but also customer experience. Actually, for the quantity you pay with Constant Contact, you could find yourself utilizing much more effective devices such as ActiveCampaign and also GetResponse.

They do pick up factors for their respectable deliverability prices, combinations ( especially social media assimilations), as well as for enabling different gain access to degrees for different individuals. As well as with current improvements to automations and also coverage, and also the enhancement of new attributes like a website contractor, it does look like they’re making an effort to improve the item. But their absence of sophisticated attributes makes it challenging to recommend them over others at this rate point. (You’ll see we do not note them as a great Mailchimp alternative, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would strongly assert that there could be various other rate of interests at play there.

Try Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, and also it can not be contrasted to Constant Contact’s simplistic technique (it only includes autoresponders). They also supply durable records as well as evaluation tools. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising and marketing tools on the market. It’s available in 6 languages and also features advanced automation options and also a built-in CRM.
  • GetResponse is a strong alternative. It comes with numerous innovative features (e.g. a webinar tool), has excellent automations and offers one of the most effective spam as well as design testing tools we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed guide with the best options to Constant Contact, check it out right here. You can likewise try our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to enter the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be much better off taking a look at any of these CRMs for local business, which will certainly be even more affordable. There are even a lot of excellent cost-free CRMs to choose from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to cancel your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software for local business. It safely stores your client data as well as supplies a safe and secure method to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability examinations.

In spite of these fancy numbers and also features, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat with their website, they are a device for small businesses. The concern, these days, is that there are lots of various other email tools providing also much more than Constant Contact, and for a lot much less cash. For the amount you pay with Constant Contact, you can find on your own making use of much extra effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, and it can not be contrasted to Constant Contact’s simplistic method (it just features autoresponders).

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