Constant Contact - Create Email Marketing Campaigns Like a Pro

Text Over Image In Constant Contact

Constant Contact have actually been in the e-mail marketing video game because 1995. During that time, they’ve taken care of to turn into one of the most previously owned email devices in the world, after Mailchimp.

One point I noticed is that Constant Contact is really often the leading choice for numerous various other review internet sites. Normally, I wonder to see if our detailed analysis creates the same end result.

You might have checked out the Constant Contact testimonials supplied by users online, also, and whilst they are pretty favorable, they might not provide you the whole picture. Our review of Constant Contact is based on a methodical technique and also utilizes our useful experience and also expertise of loads of other easy and also advanced advertising and marketing automation tools.

What makes them special is that they’ve included several attributes for many years that few of their rivals sporting activity, such as electronic item downloads, occasion management, consultation scheduling and also social projects. These all include in the varied list of email options available, along with automations and recurring newsletters.

Constant Contact boast a industry with around 400 apps and also integrations that deal with also the most specific niche of items. Regardless of these fancy numbers and features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a closer consider Constant Contact’s outs & ins as well as examine if it’s still appropriate in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is guided towards small companies, however their rates aren’t one of the most budget friendly, especially when you consider that their functions just aren’t that advanced. Strategies start from $9.99/ month, but this only allows for 500 clients, and costs climb rather dramatically afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our total prices overview

Cons as well as pros


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly unique hereof, being one of minority email marketing devices to allow you to manage event enrollments, invitations, as well as tickets . Bear in mind that this function includes its very own charges: 5.4% + $0.80 for each and every ticket sold or purchase conducted.

Not recommended if:

You require innovative automation:

Surprisingly, for the costs it bills, Constant Contact does not use one of the most sophisticated automations. While they do use triggered campaigns, autoresponders and also deserted cart projects (for Shopify only), you’ll discover that much cheaper devices provide comparable levels of automation– MailerLite and Sendinblue, for instance.

Score details


Alleviate of Use

Usually it’s simple to navigate, though a little bit dull-looking. You can get to the majority of places within a couple of clicks, though as they’ve included extra functionality, some things have come to be a little surprise, for instance, automations.

E-newsletter Creation


The editor is quick, but light on functions, especially in the designing department. In addition to that it’s very easy to deal with.



This is extremely fundamental, only enabling you to put simple greetings or get in touch with information. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, basic automations, recurring newsletters, A/B screening, occasion registrations, vouchers, surveys and also polls .

Choice as well as Flexibility of Template Designs

Not poor. You can likewise start from scratch, and utilize a handy function called ‘Brand your e-mail’ to auto-generate a theme based on your internet site’s colors as well as logo design.

Email Marketing Automation

It additionally produces pre-defined get in touch with sectors based on your consumers’ communications with your on the internet shop (e.g. repeat, lapsed and prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are likewise available.

Checklist Management

You can produce sections from get in touch with task, listing membership, contact details, tags, or ecommerce activity. You can also create a sector from your call understandings as well as tag calls based upon contact field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, as well as it merely uses a summary box, basic field alternatives (which you can not add to) and then a listing, or listings, that individuals can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute too severely, reaching the most popular email companies (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports as well as Analysis

Along with basic open and also click reports, spam, bounce and unsubscribe prices are likewise readily available. You additionally obtain click warm maps, and some helpful overview reports such as open and also click trends, opens up by gadget, % of get in touches with involved, as well as many effective subject line. You can also contrast campaigns. Progressed tracking such as social monitoring isn’t offered.


Here’s where it obtains a little bit hairy. The website and the device are only readily available in English. You can pick to alter several of the non-editable e-mail sections (e.g. footer and personal privacy policy text) to among 10 languages offered, primarily European. Support and also the knowledge base is offered in 4 languages. Slightly confusing, but at the very least there’s some effort to sustain multilingual users and also target markets.

More Features

Spam- and Design-Testing

Spam screening isn’t readily available, nevertheless, there is a attribute to inspect the e-mail for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s likewise a device that allows you to preview just how emails will seek details receivers, although this didn’t appear to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and after that dislike. If it takes place again, they are relocated into a put on hold bounce group. They have actually a ‘recommended for removal’ filter offered to watch these, however do not remove them instantly.


of course

Import/export offered although it’s not as straightforward as maybe– you require to first enable innovative email permissions under Account Settings.

Storage readily available for images as well as information


All strategies include unlimited storage space.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various degrees of account gain access to


The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge quantity of apps as well as assimilations , practically 400.

Landing Page Builder


This is just available by means of their form building contractor, as well as it’s really basic. Instead, we ‘d recommend these complimentary landing web page building contractors.

Customer Support

3.5/ 5.

There are a number of networks of assistance, consisting of live chat, phone assistance, a knowledge base and community-based support. I located that the conversation as well as phone support weren’t constantly offered, which was a little irritating. When I had the ability to acquire conversation assistance, nevertheless, I did locate them to be helpful as well as receptive . Keep in mind that you’ll need to employ order to terminate your registration, which is quite irritating.

Total rating.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks a lot of the boxes. The main problem below, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves repeat with their site, they are a device for local business. As well as, as such, it’s worth evaluating them on these terms. As pointed out above, they certainly have sufficient of the basics covered to please most small companies, and also if it were as straightforward as that after that we ‘d advise them a lot more extremely.

The problem, nowadays, is that there are a lot of various other email devices offering much more than Constant Contact, as well as for a whole lot much less money. This includes not only includes, however also individual experience. In fact, for the amount you pay with Constant Contact, you can find yourself making use of far more powerful devices such as ActiveCampaign as well as GetResponse.

And with current enhancements to automations and also reporting, and the addition of brand-new functions like a site contractor, it does look like they’re making an effort to enhance the item. Their absence of sophisticated features makes it hard to advise them over others at this rate point.

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly declare that there could be various other passions at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simple method (it only features autoresponders). They also provide durable reports and evaluation tools. They are also cheaper than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising and marketing devices on the market. It’s offered in 6 languages as well as features sophisticated automation alternatives and a built-in CRM.
  • GetResponse is a solid option. It comes with lots of innovative features (e.g. a webinar device), offers as well as has superb automations one of the very best spam as well as design testing tools we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a in-depth guide with the best choices to Constant Contact, check it out here. You can likewise try out our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be a lot far better off taking a look at any of these CRMs for little businesses, which will be far extra affordable. There are even lots of superb complimentary CRMs to select from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software for local business. It safely shops your client data as well as provides a protected method to manage your customers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability tests.

Regardless of these showy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a device for tiny companies. The problem, these days, is that there are lots of other e-mail devices supplying also much more than Constant Contact, and also for a lot much less money. For the quantity you pay with Constant Contact, you might discover yourself utilizing a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplified method (it just includes autoresponders).

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