Constant Contact - Create Email Marketing Campaigns Like a Pro

Tim Reilly Constant Contact

Constant Contact have remained in the e-mail marketing video game because 1995. During that time, they’ve handled to turn into one of the most secondhand email devices on the planet, after Mailchimp.

One point I discovered is that Constant Contact is extremely typically the leading selection for numerous other testimonial websites. Naturally, I am curious to see if our in-depth analysis generates the very same result.

You could have had a look at the Constant Contact evaluations used by users online, also, and whilst they are pretty favorable, they may not give you the whole picture. Our testimonial of Constant Contact is based upon a methodical method and uses our sensible experience and also knowledge of lots of various other simple as well as advanced marketing automation tools.

What makes them special is that they’ve added numerous functions for many years that few of their competitors sporting activity, such as electronic item downloads, event administration, consultation scheduling as well as social projects. These all include in the varied listing of email choices available, in addition to automations and recurring newsletters.

Constant Contact brag a industry with around 400 apps and integrations that accommodate even the most specific niche of items. Regardless of these flashy numbers as well as functions, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a more detailed consider Constant Contact’s outs & ins and also check if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, but their costs aren’t one of the most budget friendly, especially when you think about that their features simply aren’t that progressed. Strategies begin with $9.99/ month, however this just allows for 500 clients, as well as prices climb rather sharply after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete pricing overview

Cons and pros


Is Constant Contact the right newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly one-of-a-kind in this regard, being one of minority email advertising tools to permit you to take care of event invites, tickets, and also enrollments . Bear in mind that this attribute includes its own fees: 5.4% + $0.80 for every ticket marketed or transaction performed.

Not advised if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not use one of the most advanced automations. While they do use caused projects, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll discover that various other much more affordable devices provide comparable degrees of automation– MailerLite and Sendinblue.

Score details


Reduce of Use

Usually it’s easy to browse, though a little bit dull-looking. You can get to many areas within a couple of clicks, though as they’ve included a lot more functionality, some things have become a little hidden, for example, automations.

Newsletter Creation


The editor is fast, yet light on functions, specifically in the designing division. Besides that it’s very easy to collaborate with.



This is really standard, only permitting you to put simple greetings or call information. There is no if/then/else reasoning offered.

Email types

Traditional, autoresponders, basic automations, recurring newsletters, A/B testing, event registrations, discount coupons, surveys as well as polls .

Selection and Flexibility of Template Designs

Not bad. You can also begin from scrape, and use a useful function called ‘Brand your e-mail’ to auto-generate a theme based on your web site’s shades and logo design.

Email Marketing Automation

It additionally produces pre-defined contact sectors based on your customers’ interactions with your on the internet store (e.g. repeat, lapsed and also potential customers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are also offered.

Listing Management

You can develop segments from contact activity, listing membership, call information, tags, or ecommerce activity. You can likewise create a sector from your contact understandings as well as tag contacts based on get in touch with area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, and also it just offers a summary box, standard field options (which you can’t include in) and then a checklist, or checklists, that individuals can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out also terribly, reaching the most popular email companies (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports as well as Analysis

In addition to common open as well as click records, spam, bounce as well as unsubscribe prices are additionally available. You likewise obtain click heat maps, and also some beneficial introduction records such as open as well as click trends, opens by device, % of contacts involved, as well as the majority of effective subject line.


Here’s where it obtains a little bit hairy. The device and also the site are just readily available in English. You can select to change several of the non-editable email areas (e.g. footer and personal privacy plan text) to one of 10 languages available, primarily European. Support as well as the knowledge base is offered in 4 languages. Somewhat confusing, yet at least there’s some effort to sustain multilingual individuals and also audiences.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t offered, nonetheless, there is a function to check the e-mail for errors (missing web links, placeholder message that hasn’t been updated, etc). There’s also a tool that allows you to preview exactly how e-mails will certainly try to find details receivers, although this didn’t appear to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are put on temporary hold for 15 days, and after that dislike. They are moved right into a suspended bounce classification if it takes place once again. They have actually a ‘ advised for removal’ filter offered to view these, however do not remove them instantly.



Import/export available although it’s not as uncomplicated as it could be– you need to initially make it possible for sophisticated email permissions under Account Settings.

Storage readily available for information and also pictures


All plans feature endless storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Own Domain


Various degrees of account accessibility

of course

The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large amount of combinations and apps , almost 400.

Landing Page Builder


This is just offered via their kind home builder, as well as it’s extremely standard. Instead, we would certainly advise these free touchdown web page building contractors.

Consumer Support

3.5/ 5.

There are a number of channels of assistance, including online conversation, phone assistance, a knowledge base as well as community-based assistance. Nevertheless, I found that the conversation as well as phone assistance weren’t always available, which was a little irritating. When I was able to acquire chat assistance, nonetheless, I did locate them to be helpful and responsive . Remember that you’ll require to call in order to cancel your registration, which is rather bothersome.

General rating.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of packages. The main issue right here, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves state through their website, they are a device for local business. And also, as such, it’s worth evaluating them on these terms. As pointed out over, they certainly have sufficient of the essentials covered to satisfy most local business, and also if it were as straightforward as that then we ‘d suggest them extra very.

The issue, these days, is that there are lots of various other email devices supplying even more than Constant Contact, as well as for a great deal much less cash. This includes not only includes, yet additionally customer experience. For the amount you pay with Constant Contact, you can find yourself making use of a lot more powerful tools such as ActiveCampaign and also GetResponse.

And with current improvements to automations and also coverage, as well as the enhancement of new attributes like a web site builder, it does look like they’re making an initiative to improve the item. Their lack of innovative features makes it difficult to suggest them over others at this rate point.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly declare that there might be other rate of interests at play there.

Try Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simple method (it just features autoresponders). They additionally offer durable reports and evaluation tools. On top of that, they are even less costly than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email marketing devices on the marketplace. It’s available in 6 languages and comes with sophisticated automation alternatives and also a built-in CRM.
  • GetResponse is a strong choice. It comes with many sophisticated features (e.g. a webinar tool), has exceptional automations as well as supplies among the best spam as well as style testing devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the most effective alternatives to Constant Contact, check it out right here. You can also experiment with our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly such as to enter into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be far better off taking a look at any one of these CRMs for small businesses, which will be much more budget-friendly. There are even plenty of excellent complimentary CRMs to select from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software application for small businesses. It securely stores your customer data as well as provides a safe means to manage your customers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability tests.

Regardless of these flashy numbers as well as features, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat via their site, they are a tool for tiny services. The issue, these days, is that there are plenty of other email devices using even much more than Constant Contact, and also for a lot less money. For the quantity you pay with Constant Contact, you can find yourself utilizing much more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplified approach (it only includes autoresponders).

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