Constant Contact - Create Email Marketing Campaigns Like a Pro

Timothy Mcnamara Constant Contact

Constant Contact have been in the e-mail advertising video game considering that 1995. Throughout that time, they’ve taken care of to become one of one of the most secondhand email tools in the world, after Mailchimp.

One thing I observed is that Constant Contact is really commonly the top selection for numerous various other review websites. Normally, I am curious to see if our detailed analysis produces the exact same result.

You could have looked into the Constant Contact reviews used by customers online, as well, and whilst they are quite positive, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a methodical approach and also uses our sensible experience as well as expertise of loads of various other easy and also sophisticated advertising and marketing automation devices.

What makes them unique is that they’ve added a number of attributes over the years that few of their competitors sporting activity, such as digital item downloads, occasion monitoring, consultation organizing as well as social projects. These all include in the varied list of e-mail options readily available, in addition to automations and persisting newsletters.

Constant Contact boast a marketplace with around 400 apps as well as assimilations that deal with even the most particular niche of products. Yet despite these fancy numbers as well as features, interest in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. Enough factor for us to take a better take a look at Constant Contact’s outs & ins as well as inspect if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, but their rates aren’t the most economical, especially when you consider that their features just aren’t that progressed. Strategies begin with $9.99/ month, but this only enables 500 subscribers, and prices climb pretty greatly after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our complete rates overview

Cons as well as pros


Is Constant Contact the right newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is quite distinct hereof, being among minority e-mail advertising tools to permit you to take care of event registrations, tickets, as well as invitations . Remember that this function features its very own costs: 5.4% + $0.80 for every ticket marketed or transaction carried out.

Not suggested if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not use the most advanced automations. While they do provide set off projects, autoresponders and also deserted cart projects (for Shopify only), you’ll locate that more affordable devices supply similar degrees of automation– MailerLite and Sendinblue, for example.

Score details


Reduce of Use

Typically it’s easy to navigate, though a bit dull-looking. You can get to many locations within a couple of clicks, though as they’ve included much more performance, some points have actually become a little concealed, for instance, automations.

Newsletter Creation


The editor is quickly, but light on features, specifically in the designing department. Besides that it’s very easy to deal with.


of course

This is really fundamental, just allowing you to place easy introductions or call details. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, fundamental automations, reoccuring e-newsletters, A/B screening, occasion enrollments, surveys, surveys and also promo codes .

Choice and Flexibility of Template Designs

Not poor. You can likewise begin from scrape, and use a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based on your website’s shades and logo design.

Email Marketing Automation

They supply autoresponders and also deserted cart campaigns for Shopify as well as WooCommerce. It additionally produces pre-defined call segments based upon your customers’ interactions with your on the internet shop (e.g. repeat, lapsed and also prospective customers). Automations based upon contact triggers (e.g. e-mail opens up, clicks) are additionally offered. It’s worth noting that the automations aren’t one of the most flexible, as you can’t really integrate problems and actions as you can in many various other devices.

Checklist Management

You can develop sections from contact task, list membership, contact information, tags, or ecommerce task. You can additionally create a sector from your contact understandings and also tag contacts based upon call field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and it simply supplies a description box, basic area alternatives (which you can’t contribute to) and then a checklist, or listings, that people can check to be added to.


As you can see in our deliverability tests, Constant Contact does not perform also badly, reaching the most popular e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and also Analysis

In enhancement to standard open and click records, spam, bounce as well as unsubscribe prices are likewise available. You likewise obtain click heat maps, and some helpful introduction records such as open and click fads, opens by device, % of get in touches with involved, and also most successful subject line.


Right here’s where it gets a little bit hairy. The site and also the tool are only offered in English. You can choose to transform some of the non-editable e-mail sections (e.g. footer and personal privacy policy text) to one of 10 languages readily available, mostly European. Support as well as the knowledge base is offered in 4 languages. Slightly complex, but at least there’s some effort to sustain multilingual individuals and target markets.

More Features

Spam- and also Design-Testing

Spam testing isn’t available, however, there is a attribute to examine the e-mail for mistakes (missing links, placeholder message that hasn’t been upgraded, etc). There’s additionally a tool that enables you to sneak peek how e-mails will certainly search for specific receivers, although this really did not appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are put on short-lived hold for 15 days, and after that feel bitter. They are moved right into a suspended bounce group if it takes place once more. They have a ‘ suggested for removal’ filter available to view these, yet do not eliminate them instantly.


of course

Import/export offered although it’s not as simple as it could be– you require to first allow innovative email approvals under Account Settings.

Storage readily available for images and information


All strategies include endless storage.

Pro Features



SPF and DKIM are supported.

Own Domain


Different degrees of account accessibility

of course

The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a substantial amount of applications and combinations , nearly 400.

Touchdown Page Builder


This is only readily available through their type building contractor, and also it’s extremely standard. Rather, we would certainly recommend these free touchdown page building contractors.

Customer Support

3.5/ 5.

There are several channels of assistance, consisting of real-time conversation, phone support, a data base as well as community-based assistance. I located that the conversation as well as phone assistance weren’t constantly available, which was a little discouraging. When I was able to acquire chat assistance, nonetheless, I did locate them to be helpful and also responsive . Keep in mind that you’ll require to call order to cancel your registration, which is rather annoying.

Overall score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of the boxes. The main issue below, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves restate with their website, they are a tool for small businesses. As well as, as such, it’s worth evaluating them on these terms. As mentioned over, they definitely have enough of the essentials covered to satisfy most small companies, and also if it were as simple as that after that we ‘d suggest them extra extremely.

The issue, nowadays, is that there are lots of other e-mail tools supplying a lot more than Constant Contact, as well as for a whole lot much less cash. This includes not only features, but likewise customer experience. For the amount you pay with Constant Contact, you can locate yourself making use of much a lot more effective tools such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations and also coverage, and the addition of brand-new attributes like a website builder, it does look like they’re making an initiative to boost the item. Their absence of advanced functions makes it difficult to recommend them over others at this price factor.

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly declare that there might be various other rate of interests at play there.

Try Constant Contact now absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplified strategy (it only includes autoresponders). They additionally offer durable reports and analysis devices. They are also cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail marketing tools on the marketplace. It’s readily available in 6 languages and also includes sophisticated automation alternatives and a integrated CRM.
  • GetResponse is a strong choice. It features lots of innovative attributes (e.g. a webinar tool), has excellent automations and offers among the most effective spam and also design screening devices we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed overview with the most effective options to Constant Contact, check it out here. You can likewise experiment with our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you ‘d such as to obtain right into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be better off taking a look at any one of these CRMs for local business, which will be far more affordable. There are even plenty of excellent free CRMs to select from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software for small companies. It securely stores your consumer data and supplies a safe way to handle your customers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability tests.

Despite these flashy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a device for little services. The concern, these days, is that there are lots of other e-mail tools supplying even a lot more than Constant Contact, and for a lot less money. For the amount you pay with Constant Contact, you might find on your own using much more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simplistic method (it just features autoresponders).

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