Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising and marketing video game since 1995. During that time, they’ve taken care of to become one of one of the most secondhand email devices on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very typically the top choice for several various other evaluation sites. Naturally, I am curious to see if our detailed evaluation creates the exact same end result.

You could have had a look at the Constant Contact reviews used by users online, as well, and also whilst they are quite favorable, they may not give you the whole picture. Our review of Constant Contact is based on a systematic technique as well as utilizes our useful experience and also understanding of loads of other basic and innovative advertising automation devices.

What makes them special is that they’ve added several attributes over the years that few of their competitors sporting activity, such as digital product downloads, event administration, consultation organizing and social projects. These all contribute to the diverse listing of email choices available, along with automations as well as repeating e-newsletters.

Constant Contact brag a market with around 400 apps and integrations that deal with also the most niche of products. In spite of these flashy numbers and functions, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins as well as examine.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards small companies, but their rates aren’t one of the most economical, particularly when you take into consideration that their attributes just aren’t that progressed. Plans start from $9.99/ month, but this only allows for 500 customers, and also prices increase rather dramatically after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our full prices overview

Cons and also pros


Is Constant Contact the right newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather special in this regard, being just one of minority email advertising tools to allow you to take care of occasion enrollments, invitations, and tickets . Bear in mind that this attribute includes its own charges: 5.4% + $0.80 for every ticket offered or transaction conducted.

Not suggested if:

You require innovative automation:

Remarkably, for the premium it bills, Constant Contact does not supply the most advanced automations. While they do use caused campaigns, autoresponders and deserted cart campaigns (for Shopify just), you’ll locate that various other much less expensive devices provide comparable levels of automation– MailerLite as well as Sendinblue.

Ranking details


Reduce of Use

Typically it’s easy to browse, though a bit dull-looking. You can get to most areas within a couple of clicks, though as they’ve included more performance, some things have ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is quickly, but light on functions, specifically in the styling department. Aside from that it’s simple to collaborate with.


of course

This is extremely fundamental, just permitting you to place straightforward introductions or call details. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, basic automations, persisting e-newsletters, A/B testing, event enrollments, vouchers, surveys as well as surveys .

Selection and Flexibility of Template Designs

Tolerable. There are around 200 (!) design templates to pick from, with varying degrees of quality (some are respectable, while others look a little fundamental and also outdated). You can additionally go back to square one, and make use of a useful attribute called ‘Brand your e-mail’ to auto-generate a layout based upon your web site’s colors as well as logo design.

Email Marketing Automation

They provide autoresponders and deserted cart campaigns for Shopify and also WooCommerce. It likewise creates pre-defined call sections based on your customers’ interactions with your online shop (e.g. repeat, expired and also potential customers). Automations based upon contact triggers (e.g. e-mail opens, clicks) are likewise available. It’s worth noting that the automations aren’t one of the most flexible, as you can not truly incorporate problems and also activities as you can in several various other devices.

Checklist Management

You can produce sectors from call activity, list subscription, contact details, tags, or ecommerce task. You can likewise produce a section from your get in touch with understandings as well as tag get in touches with based upon get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, as well as it simply uses a description box, fundamental field options (which you can’t contribute to) and after that a list, or checklists, that people can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not do too terribly, reaching the most preferred e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports and also Analysis

In addition to typical open as well as click records, spam, bounce as well as unsubscribe rates are also available. You likewise get click warm maps, as well as some helpful review records such as open and click patterns, opens up by device, % of calls involved, and most effective subject line. You can additionally contrast campaigns. Advanced tracking such as social tracking isn’t offered.


Below’s where it gets a bit hirsute. The website as well as the tool are just offered in English. You can choose to alter some of the non-editable email areas (e.g. footer as well as personal privacy plan text) to one of 10 languages offered, primarily European. Assistance and also the data base is readily available in 4 languages. Somewhat complicated, but a minimum of there’s some effort to support multilingual users as well as audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, however, there is a function to examine the email for mistakes (missing links, placeholder message that hasn’t been upgraded, and so on). There’s also a device that allows you to sneak peek exactly how e-mails will search for details recipients, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are placed on short-lived hold for 15 days, and then frown at. If it takes place once again, they are relocated into a put on hold bounce category. They have a ‘ suggested for elimination’ filter readily available to see these, however don’t eliminate them immediately.


of course

Import/export offered although it’s not as simple as it could be– you need to first make it possible for innovative e-mail authorizations under Account Settings.

Storage offered for information as well as images


All strategies feature unrestricted storage.

Pro Features



SPF and DKIM are supported.

Very own Domain


Various degrees of account access

of course

The Account Owner can likewise designate functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a substantial amount of integrations and also apps , nearly 400.

Landing Page Builder


This is just readily available through their kind builder, as well as it’s really fundamental. Rather, we ‘d recommend these complimentary touchdown page building contractors.

Customer Support

3.5/ 5.

There are a number of networks of support, including online conversation, phone support, a knowledge base and community-based assistance. I located that the conversation and also phone support weren’t always available, which was a little aggravating. When I had the ability to acquire chat assistance, however, I did find them to be receptive and useful . Keep in mind that you’ll require to contact order to cancel your registration, which is pretty annoying.

Overall score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks a lot of packages. The primary issue here, however, is that they’re asking a costs rate for a sub-premium product.

Final thought.

As Constant Contact themselves restate with their site, they are a device for local business. As well as, thus, it’s worth evaluating them on these terms. As pointed out above, they most definitely have enough of the fundamentals covered to satisfy most small businesses, and if it were as basic as that then we ‘d recommend them more highly.

The problem, these days, is that there are a lot of other email devices offering even more than Constant Contact, and also for a great deal much less cash. This includes not just includes, however also customer experience. For the amount you pay with Constant Contact, you might discover yourself utilizing much more powerful devices such as ActiveCampaign and also GetResponse.

They do pick up points for their good deliverability rates, integrations (particularly social media sites combinations), as well as for allowing various access levels for different customers. As well as with recent enhancements to automations and reporting, and the enhancement of new functions like a web site contractor, it does appear like they’re making an effort to enhance the product. Their lack of advanced features makes it tough to recommend them over others at this cost factor. (You’ll see we do not list them as a good Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly assert that there might be various other interests at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplistic technique (it only features autoresponders). They additionally offer robust reports and analysis devices. They are also less costly than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail advertising tools on the market. It’s readily available in 6 languages and comes with advanced automation options as well as a integrated CRM.
  • GetResponse is a solid option. It comes with many sophisticated functions (e.g. a webinar tool), has superb automations and uses among the most effective spam and also layout testing devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive guide with the very best alternatives to Constant Contact, check it out here. You can likewise experiment with our Smart Finder to see which newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly such as to get into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you would certainly be much better off having a look at any of these CRMs for small companies, which will be far more affordable. There are also plenty of superb cost-free CRMs to select from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Right here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software for local business. It securely stores your client information as well as offers a secure way to handle your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are consistently great in our bi-annual deliverability examinations.

In spite of these flashy numbers and attributes, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state via their website, they are a device for tiny services. The concern, these days, is that there are plenty of other e-mail devices using also extra than Constant Contact, and also for a great deal much less money. For the amount you pay with Constant Contact, you could locate yourself utilizing a lot extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simplified strategy (it only includes autoresponders).

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