Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing video game given that 1995. Throughout that time, they’ve managed to turn into one of the most used email tools worldwide, after Mailchimp.

One thing I noticed is that Constant Contact is very commonly the top option for many various other testimonial internet sites. Normally, I am curious to see if our comprehensive evaluation generates the exact same outcome.

You might have taken a look at the Constant Contact testimonials used by customers online, too, as well as whilst they are quite positive, they may not give you the whole picture. Our testimonial of Constant Contact is based on a systematic method and also uses our practical experience and understanding of lots of various other easy and sophisticated advertising and marketing automation devices.

What makes them special is that they’ve added numerous attributes for many years that few of their rivals sport, such as electronic item downloads, occasion administration, consultation scheduling as well as social projects. These all include in the diverse listing of e-mail choices available, along with automations and also persisting e-newsletters.

Constant Contact boast a industry with around 400 apps and also combinations that deal with also one of the most particular niche of products. Yet despite these showy numbers as well as functions, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a more detailed look at Constant Contact’s outs & ins as well as inspect if it’s still appropriate in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, yet their rates aren’t the most inexpensive, especially when you consider that their features simply aren’t that advanced. Plans begin with $9.99/ month, yet this just allows for 500 subscribers, and prices rise quite sharply after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our full pricing overview

Pros as well as Cons


Is Constant Contact the best newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather distinct hereof, being among minority e-mail advertising devices to allow you to take care of occasion registrations, invitations, and tickets . Remember that this feature includes its own charges: 5.4% + $0.80 for each ticket sold or deal conducted.

Not advised if:

You require sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not use one of the most advanced automations. While they do provide set off campaigns, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll locate that other much cheaper tools use comparable levels of automation– MailerLite and also Sendinblue.

Ranking details


Reduce of Use

Usually it’s very easy to browse, though a bit dull-looking. You can get to a lot of locations within a couple of clicks, though as they’ve added a lot more capability, some points have ended up being a little hidden, for example, automations.

Newsletter Creation


The editor is quickly, however light on functions, especially in the styling department. Aside from that it’s simple to deal with.


of course

This is very fundamental, just allowing you to insert basic greetings or get in touch with information. There is no if/then/else logic available.

Email kinds

Classic, autoresponders, basic automations, recurring e-newsletters, A/B testing, event registrations, surveys, discount coupons and studies .

Option and Flexibility of Template Designs

Okay. There are about 200 (!) layouts to choose from, with differing levels of quality (some are good, while others look a little fundamental and dated). You can additionally go back to square one, as well as make use of a helpful function called ‘Brand your e-mail’ to auto-generate a design template based on your site’s colors as well as logo design.

Email Marketing Automation

It additionally creates pre-defined get in touch with segments based on your consumers’ interactions with your on the internet shop (e.g. repeat, lapsed and also prospective customers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are additionally readily available.

List Management

You can develop sectors from get in touch with activity, list subscription, contact details, tags, or ecommerce activity. You can likewise create a sector from your call insights and tag contacts based upon call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, and it merely uses a description box, basic field choices (which you can’t add to) and after that a listing, or checklists, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform also badly, reaching one of the most popular email service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and Analysis

Along with conventional open as well as click records, spam, bounce and unsubscribe rates are additionally readily available. You additionally obtain click warmth maps, and some useful summary reports such as open and click patterns, opens up by device, % of get in touches with engaged, and also many successful subject line. You can likewise compare campaigns. Advanced tracking such as social monitoring isn’t offered.


The device and also the site are only available in English. You can choose to alter some of the non-editable email areas (e.g. footer as well as personal privacy policy text) to one of 10 languages readily available, mainly European.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a function to examine the e-mail for errors ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that permits you to preview exactly how emails will certainly seek particular recipients, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are positioned on short-term hold for 15 days, and then dislike. If it takes place again, they are moved right into a put on hold bounce classification. They have a ‘ suggested for elimination’ filter readily available to check out these, yet do not remove them automatically.



Import/export available although it’s not as straightforward as maybe– you require to initially enable innovative e-mail approvals under Account Settings.

Storage space available for photos and information


All strategies come with endless storage space.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous amount of combinations and also apps , almost 400.

Touchdown Page Builder

of course

This is only available using their type builder, as well as it’s really basic. Instead, we ‘d suggest these totally free landing web page home builders.

Customer Support

3.5/ 5.

There are numerous networks of assistance, including live chat, phone support, a data base and community-based support. I located that the conversation as well as phone support weren’t always offered, which was a little frustrating. When I was able to get hold of chat support, nonetheless, I did locate them to be valuable as well as responsive . Bear in mind that you’ll require to contact order to cancel your registration, which is rather annoying.

General score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks a lot of packages. The major problem here, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate through their site, they are a tool for small companies. And, because of this, it’s worth reviewing them on these terms. As pointed out over, they most definitely have enough of the basics covered to please most small companies, as well as if it were as easy as that after that we would certainly suggest them extra very.

The problem, nowadays, is that there are lots of other e-mail tools providing much more than Constant Contact, and for a great deal less cash. This consists of not just features, however likewise individual experience. For the quantity you pay with Constant Contact, you might find on your own utilizing much a lot more effective tools such as ActiveCampaign and also GetResponse.

They do grab factors for their respectable deliverability prices, assimilations ( specifically social networks integrations), and also for permitting different access degrees for different users. And also with current enhancements to automations and coverage, and the addition of new attributes like a website home builder, it does look like they’re making an effort to boost the product. However their lack of sophisticated functions makes it challenging to recommend them over others at this price point. (You’ll see we do not note them as a great Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly declare that there might be other passions at play there.

Attempt Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simplified technique (it only features autoresponders). They also use robust records as well as analysis devices. On top of that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one email advertising devices on the marketplace. It’s offered in 6 languages and features innovative automation options and a built-in CRM.
  • GetResponse is a solid alternative. It features many advanced features (e.g. a webinar device), has exceptional automations and offers one of the most effective spam and layout testing devices we’ve ever before used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough overview with the most effective options to Constant Contact, check it out right here. You can likewise check out our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly such as to get into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. Nonetheless, at $399/month, you would certainly be much better off taking a look at any one of these CRMs for small companies, which will be even more cost effective. There are even lots of superb cost-free CRMs to select from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for small businesses. It safely stores your consumer information as well as offers a safe means to handle your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers as well as features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state with their website, they are a device for small organizations. The problem, these days, is that there are lots of other email tools offering also more than Constant Contact, and for a great deal much less money. For the quantity you pay with Constant Contact, you can locate yourself utilizing a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simple method (it just includes autoresponders).

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