Constant Contact - Create Email Marketing Campaigns Like a Pro

What Happens When People Unsubscribe From Your Email List On Constant Contact

Constant Contact have actually remained in the email advertising video game considering that 1995. During that time, they’ve taken care of to turn into one of one of the most pre-owned email tools worldwide, after Mailchimp.

One point I observed is that Constant Contact is extremely usually the leading selection for lots of various other evaluation internet sites. Naturally, I wonder to see if our in-depth analysis produces the very same end result.

You may have looked into the Constant Contact reviews provided by individuals online, too, as well as whilst they are pretty positive, they may not give you the whole picture. Our testimonial of Constant Contact is based upon a systematic strategy and utilizes our functional experience as well as understanding of dozens of other easy and also advanced advertising automation devices.

What makes them special is that they’ve included several attributes for many years that few of their competitors sport, such as digital item downloads, occasion administration, visit scheduling as well as social campaigns. These all include in the diverse listing of email alternatives readily available, along with automations and also reoccuring newsletters.

Constant Contact brag a marketplace with around 400 applications and also integrations that cater to even one of the most specific niche of products. Despite these fancy numbers and also functions, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Enough factor for us to take a more detailed check out Constant Contact’s ins & outs as well as inspect if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, but their costs aren’t the most affordable, especially when you consider that their attributes just aren’t that advanced. Plans start from $9.99/ month, however this just enables 500 subscribers, and also prices rise quite sharply afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete rates guide

Pros and also Cons


Is Constant Contact the right e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite distinct in this regard, being one of minority email advertising tools to permit you to manage occasion enrollments, tickets, and invites . Remember that this function features its own charges: 5.4% + $0.80 for each and every ticket marketed or deal carried out.

Not recommended if:

You need advanced automation:

Remarkably, for the premium it charges, Constant Contact does not use one of the most innovative automations. While they do offer set off campaigns, autoresponders and abandoned cart campaigns (for Shopify only), you’ll discover that various other much cheaper devices supply comparable degrees of automation– MailerLite and also Sendinblue.

Ranking information


Alleviate of Use

Generally it’s very easy to navigate, though a little bit dull-looking. You can get to most areas within a number of clicks, though as they’ve added more functionality, some things have actually come to be a little surprise, as an example, automations.

Newsletter Creation


The editor is quickly, however light on attributes, especially in the styling division. Besides that it’s simple to collaborate with.



This is really basic, just enabling you to insert simple greetings or contact details. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, basic automations, persisting e-newsletters, A/B testing, occasion registrations, surveys, surveys and also vouchers .

Selection and Flexibility of Template Designs

Not poor. You can also begin from scrape, and make use of a helpful function called ‘Brand your e-mail’ to auto-generate a template based on your website’s shades and also logo.

Email Marketing Automation

They provide autoresponders and abandoned cart advocate Shopify and WooCommerce. It also generates pre-defined contact segments based upon your clients’ communications with your on-line shop (e.g. repeat, lapsed and also prospective consumers). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise readily available. It’s worth noting that the automations aren’t one of the most versatile, as you can not really incorporate problems and actions as you can in numerous various other tools.

List Management

You can create sectors from contact task, listing membership, get in touch with information, tags, or ecommerce task. You can likewise create a sector from your call understandings as well as tag get in touches with based upon get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and also it merely provides a description box, standard field alternatives (which you can not add to) and then a list, or checklists, that individuals can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do too terribly, getting to the most popular e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and Analysis

In enhancement to conventional open and click reports, spam, bounce as well as unsubscribe prices are additionally offered. You also get click warmth maps, and some useful overview reports such as open and click fads, opens by tool, % of calls involved, and most effective subject line.


Right here’s where it obtains a bit hirsute. The website and also the device are only available in English. You can pick to transform some of the non-editable e-mail areas (e.g. footer and also privacy policy text) to one of 10 languages offered, mostly European. Assistance and the data base is offered in 4 languages. A little confusing, however at the very least there’s some effort to support multilingual users as well as audiences.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t offered, nonetheless, there is a attribute to check the email for errors (missing web links, placeholder text that hasn’t been upgraded, and so on). There’s likewise a device that permits you to sneak peek how e-mails will seek details recipients, although this didn’t appear to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are put on temporary hold for 15 days, and after that frown at. If it happens once again, they are moved into a put on hold bounce group. They have actually a ‘ advised for elimination’ filter available to view these, however do not eliminate them automatically.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you need to first allow advanced e-mail permissions under Account Settings.

Storage available for pictures and information


All strategies include endless storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Different levels of account access

of course

The Account Owner can also designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a enormous quantity of applications as well as integrations , practically 400.

Touchdown Page Builder


This is just available via their kind home builder, and also it’s very basic. Rather, we ‘d recommend these complimentary touchdown page home builders.

Consumer Support

3.5/ 5.

There are a number of channels of support, including live chat, phone support, a data base as well as community-based support. Nonetheless, I located that the chat and also phone assistance weren’t always readily available, which was a little frustrating. When I was able to acquire chat support, nonetheless, I did discover them to be beneficial as well as responsive . Remember that you’ll need to call order to cancel your membership, which is quite irritating.

Total ranking.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks the majority of packages. The main issue right here, though, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves repeat through their website, they are a device for small companies. And, because of this, it’s worth assessing them on these terms. As discussed over, they absolutely have sufficient of the basics covered to satisfy most small businesses, and also if it were as straightforward as that then we would certainly recommend them a lot more very.

The concern, nowadays, is that there are lots of various other e-mail devices offering a lot more than Constant Contact, and also for a lot less money. This consists of not just includes, yet also user experience. Actually, for the quantity you pay with Constant Contact, you could find yourself using far more powerful tools such as ActiveCampaign and also GetResponse.

And also with current enhancements to automations and also coverage, and also the addition of brand-new attributes like a internet site building contractor, it does look like they’re making an effort to enhance the product. Their absence of advanced features makes it hard to recommend them over others at this price point.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly claim that there might be various other interests at play there.

Try Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplistic technique (it just features autoresponders). They likewise offer durable reports and evaluation tools. They are even more affordable than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising devices on the marketplace. It’s offered in 6 languages and also features advanced automation choices as well as a integrated CRM.
  • GetResponse is a strong option. It includes many advanced features (e.g. a webinar tool), uses and also has superb automations one of the most effective spam as well as design screening tools we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a in-depth overview with the best options to Constant Contact, check it out below. You can also check out our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly such as to enter into the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be far better off taking a look at any one of these CRMs for local business, which will be even more cost effective. There are also lots of outstanding complimentary CRMs to select from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to cancel your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for small businesses. It securely stores your client data and provides a safe and secure way to manage your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are constantly excellent in our bi-annual deliverability examinations.

Regardless of these flashy numbers and also features, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a tool for small organizations. The concern, these days, is that there are lots of other e-mail devices offering also more than Constant Contact, and also for a lot less money. For the quantity you pay with Constant Contact, you could discover on your own using much extra effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can’t be compared to Constant Contact’s simplistic technique (it just includes autoresponders).

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