Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising game considering that 1995. Throughout that time, they’ve handled to become one of the most pre-owned e-mail devices in the world, after Mailchimp.

One thing I observed is that Constant Contact is very usually the leading option for lots of various other evaluation websites. Normally, I am curious to see if our thorough analysis generates the exact same outcome.

You might have checked out the Constant Contact testimonials supplied by customers online, also, and also whilst they are rather favorable, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique and uses our sensible experience and expertise of loads of other simple and also advanced advertising automation devices.

What makes them special is that they’ve added several features throughout the years that few of their rivals sport, such as digital item downloads, occasion monitoring, consultation organizing and social projects. These all include in the varied listing of e-mail options readily available, along with automations and also recurring newsletters.

Constant Contact boast a industry with around 400 applications and assimilations that satisfy even the most niche of products. Yet regardless of these fancy numbers and attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a more detailed consider Constant Contact’s ins & outs as well as examine if it’s still pertinent in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards local business, but their costs aren’t the most budget-friendly, particularly when you consider that their functions just aren’t that progressed. Strategies start from $9.99/ month, but this only enables 500 clients, and also rates increase rather greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete prices guide

Cons as well as pros


Is Constant Contact the appropriate newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite distinct hereof, being among the few e-mail advertising and marketing devices to enable you to handle occasion registrations, tickets, and also invites . Remember that this feature includes its very own charges: 5.4% + $0.80 for each ticket offered or deal carried out.

Not recommended if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact doesn’t use one of the most innovative automations. While they do provide caused campaigns, autoresponders and deserted cart campaigns (for Shopify just), you’ll find that other much cheaper tools use similar degrees of automation– MailerLite as well as Sendinblue, as an example.

Rating details


Ease of Use

Generally it’s easy to navigate, though a bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve added more performance, some points have come to be a little covert, as an example, automations.

Newsletter Creation


The editor is fast, however light on functions, especially in the styling department. In addition to that it’s very easy to work with.


of course

This is very basic, just enabling you to put easy introductions or contact details. There is no if/then/else reasoning offered.

Email types

Timeless, autoresponders, basic automations, repeating e-newsletters, A/B testing, occasion registrations, surveys, polls and also vouchers .

Choice and Flexibility of Template Designs

Not negative. You can also begin from scratch, and also use a helpful feature called ‘Brand your email’ to auto-generate a layout based on your website’s colors and logo.

Email Marketing Automation

They supply autoresponders as well as deserted cart advocate Shopify and also WooCommerce. It additionally creates pre-defined contact segments based on your customers’ communications with your on the internet store (e.g. repeat, expired and potential customers). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise readily available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t really incorporate conditions as well as activities as you can in numerous other devices.

Listing Management

You can produce sectors from contact activity, list subscription, contact information, tags, or ecommerce task. You can likewise create a segment from your call understandings and tag contacts based upon call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and it simply uses a summary box, basic field alternatives (which you can’t contribute to) and after that a listing, or listings, that individuals can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out also terribly, getting to the most popular email carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports and also Analysis

Along with typical open and click reports, spam, bounce and unsubscribe prices are also available. You likewise obtain click warmth maps, as well as some helpful review reports such as open and also click trends, opens up by tool, % of get in touches with engaged, and most successful subject line. You can likewise compare campaigns. Advanced tracking such as social monitoring isn’t offered.


Here’s where it gets a little bit hairy. The tool and the website are just available in English. You can select to transform some of the non-editable email areas (e.g. footer as well as privacy policy message) to one of 10 languages offered, primarily European. Support and the knowledge base is available in 4 languages. A little confusing, yet at least there’s some initiative to support multilingual customers as well as target markets.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, nonetheless, there is a feature to check the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been upgraded, and so on). There’s also a device that enables you to sneak peek just how emails will certainly try to find specific recipients, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are placed on temporary hold for 15 days, and afterwards feel bitter. They are relocated right into a put on hold bounce classification if it takes place once more. They have a ‘recommended for elimination’ filter readily available to view these, however don’t eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you require to first make it possible for sophisticated e-mail approvals under Account Settings.

Storage available for information as well as pictures


All plans feature unrestricted storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Very own Domain


Various levels of account accessibility

of course

The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive amount of integrations and also apps , virtually 400.

Touchdown Page Builder


This is just offered by means of their type builder, and also it’s really basic. Instead, we would certainly advise these free landing web page builders.

Client Support

3.5/ 5.

There are several channels of support, consisting of live chat, phone support, a data base as well as community-based support. I found that the chat as well as phone support weren’t always readily available, which was a little aggravating. When I was able to acquire conversation support, nevertheless, I did discover them to be receptive as well as helpful . Remember that you’ll require to call order to cancel your subscription, which is rather aggravating.

Overall rating.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of the boxes. The main issue here, though, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves reiterate through their site, they are a tool for local business. As well as, therefore, it’s worth evaluating them on these terms. As discussed over, they definitely have sufficient of the basics covered to satisfy most local business, as well as if it were as straightforward as that then we would certainly recommend them much more highly.

The concern, these days, is that there are plenty of other e-mail devices using a lot more than Constant Contact, as well as for a lot less money. This includes not just features, however also customer experience. For the amount you pay with Constant Contact, you could discover on your own utilizing a lot more powerful devices such as ActiveCampaign and GetResponse.

As well as with recent enhancements to automations and coverage, and also the enhancement of new features like a website home builder, it does look like they’re making an initiative to enhance the product. Their absence of advanced attributes makes it challenging to recommend them over others at this cost factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would boldly declare that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simple approach (it just includes autoresponders). They also offer robust records and analysis devices. They are also less costly than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail marketing tools on the market. It’s readily available in 6 languages and also features sophisticated automation choices and also a built-in CRM.
  • GetResponse is a solid option. It comes with several sophisticated attributes (e.g. a webinar device), has exceptional automations and provides one of the very best spam as well as style screening devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the most effective options to Constant Contact, check it out right here. You can additionally experiment with our Smart Finder to see which e-newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. If you would certainly such as to enter the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be much better off having a look at any of these CRMs for small companies, which will be far more cost effective. There are even a lot of exceptional totally free CRMs to select from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software application for small businesses. It safely stores your customer data as well as uses a safe and secure method to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability examinations.

Despite these flashy numbers as well as features, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate via their site, they are a device for tiny services. The concern, these days, is that there are plenty of other e-mail devices using even extra than Constant Contact, and also for a lot much less money. For the amount you pay with Constant Contact, you can discover yourself utilizing a lot extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simple approach (it just features autoresponders).

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