Constant Contact - Create Email Marketing Campaigns Like a Pro

Why Does Constant Contact Have A Weird Facebook Message On It When You Log In

Constant Contact have been in the e-mail marketing video game since 1995. During that time, they’ve taken care of to turn into one of the most pre-owned email devices in the world, after Mailchimp.

Something I noticed is that Constant Contact is extremely often the top option for numerous other evaluation web sites. Naturally, I am curious to see if our in-depth evaluation creates the exact same end result.

You might have looked into the Constant Contact reviews supplied by customers online, as well, as well as whilst they are rather favorable, they may not offer you the whole picture. Our review of Constant Contact is based upon a methodical method and also uses our practical experience as well as knowledge of loads of other simple as well as sophisticated advertising and marketing automation devices.

What makes them special is that they’ve included several attributes throughout the years that few of their competitors sport, such as electronic item downloads, event monitoring, visit organizing and social projects. These all contribute to the varied list of email choices offered, along with automations and repeating newsletters.

Constant Contact brag a market with around 400 applications as well as combinations that cater to even the most specific niche of products. Yet in spite of these fancy numbers and features, passion in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins as well as check.
Figure out below!

Constant Contact Summary

Constant Contact is directed towards small companies, but their prices aren’t the most inexpensive, especially when you consider that their features simply aren’t that progressed. Strategies begin with $9.99/ month, yet this only permits 500 customers, as well as costs rise quite dramatically afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our total pricing overview

Cons and pros


Is Constant Contact the best e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is fairly distinct in this regard, being among the few e-mail advertising and marketing devices to permit you to take care of occasion invites, enrollments, and tickets . Remember that this feature comes with its very own fees: 5.4% + $0.80 for each and every ticket sold or transaction performed.

Not advised if:

You require innovative automation:

Remarkably, for the costs it bills, Constant Contact does not provide one of the most innovative automations. While they do provide caused campaigns, autoresponders and also abandoned cart projects (for Shopify only), you’ll find that other more affordable tools supply similar degrees of automation– MailerLite as well as Sendinblue, for instance.

Score information


Reduce of Use

Generally it’s simple to browse, though a bit dull-looking. You can get to most locations within a number of clicks, though as they’ve added more functionality, some points have actually come to be a little concealed, as an example, automations.

Newsletter Creation


The editor is quickly, yet light on functions, particularly in the styling department. Apart from that it’s simple to deal with.



This is very standard, only permitting you to insert basic introductions or call details. There is no if/then/else logic available.

Email kinds

Traditional, autoresponders, fundamental automations, recurring newsletters, A/B screening, occasion enrollments, surveys, vouchers as well as studies .

Option as well as Flexibility of Template Designs

Not poor. You can also begin from scratch, and utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s colors and also logo design.

Email Marketing Automation

They provide autoresponders as well as deserted cart advocate Shopify as well as WooCommerce. It likewise generates pre-defined call segments based on your consumers’ communications with your online shop (e.g. repeat, expired and prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most flexible, as you can not actually integrate conditions and activities as you can in many other tools.

Listing Management

You can produce sections from get in touch with activity, list subscription, contact details, tags, or ecommerce activity. You can additionally create a sector from your contact understandings as well as tag get in touches with based upon call field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, as well as it merely offers a description box, fundamental field choices (which you can not include in) and afterwards a list, or checklists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out as well severely, reaching one of the most popular email service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and also Analysis

In addition to typical open and click records, spam, bounce as well as unsubscribe prices are likewise readily available. You also get click warmth maps, and some valuable review reports such as open as well as click trends, opens by tool, % of contacts involved, as well as most successful subject line. You can also compare campaigns. However, advanced tracking such as social monitoring isn’t available.


Below’s where it gets a bit hairy. The website and the tool are only readily available in English. You can choose to alter a few of the non-editable e-mail sections (e.g. footer as well as privacy policy message) to among 10 languages available, mostly European. Assistance as well as the data base is readily available in 4 languages. A little complex, but at least there’s some effort to sustain multilingual users and target markets.

Additional Features

Spam- and Design-Testing

Spam testing isn’t available, nonetheless, there is a feature to examine the email for mistakes ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s additionally a device that enables you to preview just how e-mails will certainly search for specific receivers, although this really did not seem to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are put on short-term hold for 15 days, and then feel bitter. If it takes place once again, they are moved into a put on hold bounce category. They have actually a ‘ suggested for removal’ filter offered to watch these, but do not eliminate them automatically.



Import/export available although it’s not as uncomplicated as it could be– you require to first make it possible for innovative email approvals under Account Settings.

Storage space readily available for images and data


All plans include endless storage space.

Pro Features


of course

SPF and DKIM are supported.

Own Domain


Different degrees of account access

of course

The Account Owner can also appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a huge quantity of integrations and apps , virtually 400.

Landing Page Builder


This is just available using their kind contractor, as well as it’s extremely standard. Rather, we would certainly suggest these cost-free landing page contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, consisting of real-time chat, phone assistance, a data base as well as community-based assistance. I discovered that the conversation and phone assistance weren’t always available, which was a little aggravating. When I was able to get hold of conversation support, nonetheless, I did find them to be receptive and also beneficial . Keep in mind that you’ll require to call order to cancel your membership, which is rather bothersome.

Overall score.

3.6/ 5.

For a standard email tool, Constant Contact ticks most of the boxes. The main issue below, however, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves restate via their website, they are a tool for small companies. And also, because of this, it’s worth evaluating them on these terms. As stated over, they definitely have enough of the essentials covered to satisfy most local business, and also if it were as simple as that after that we would certainly recommend them a lot more extremely.

The problem, these days, is that there are a lot of various other email tools using much more than Constant Contact, and for a whole lot much less cash. This consists of not only includes, but also user experience. For the quantity you pay with Constant Contact, you can discover on your own utilizing a lot more effective tools such as ActiveCampaign and GetResponse.

And with current enhancements to automations and also reporting, as well as the addition of brand-new attributes like a site builder, it does look like they’re making an effort to enhance the product. Their absence of advanced features makes it difficult to advise them over others at this price point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would strongly declare that there might be other interests at play there.

Attempt Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplified approach (it just includes autoresponders). They also use robust reports and also analysis devices. They are also less costly than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one email marketing devices on the marketplace. It’s readily available in 6 languages and features sophisticated automation alternatives and also a integrated CRM.
  • GetResponse is a strong alternative. It comes with numerous sophisticated attributes (e.g. a webinar device), uses and has exceptional automations one of the very best spam and style testing tools we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed overview with the most effective options to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to get involved in the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be much better off having a look at any of these CRMs for small companies, which will certainly be far more inexpensive. There are also lots of outstanding totally free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to cancel your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software application for small companies. It securely stores your customer data as well as supplies a secure method to manage your subscribers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability tests.

Regardless of these fancy numbers and features, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate through their website, they are a tool for little organizations. The concern, these days, is that there are lots of other email devices using also a lot more than Constant Contact, and for a great deal less money. For the quantity you pay with Constant Contact, you could discover on your own utilizing much extra powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplified strategy (it only features autoresponders).

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