Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail marketing game considering that 1995. Throughout that time, they’ve managed to become one of one of the most pre-owned email devices worldwide, after Mailchimp.

Something I saw is that Constant Contact is extremely typically the top option for many other review web sites. Normally, I wonder to see if our thorough evaluation creates the exact same result.

You might have checked out the Constant Contact testimonials supplied by customers online, too, and also whilst they are quite favorable, they might not give you the whole picture. Our evaluation of Constant Contact is based upon a systematic strategy as well as utilizes our useful experience and understanding of loads of various other basic and also advanced advertising automation devices.

What makes them special is that they’ve added several functions for many years that few of their rivals sporting activity, such as digital item downloads, event management, appointment scheduling and also social projects. These all add to the diverse list of email options readily available, along with automations and also reoccuring e-newsletters.

Constant Contact brag a marketplace with around 400 applications and combinations that satisfy even one of the most niche of items. Yet despite these flashy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a closer look at Constant Contact’s outs & ins and inspect.
Learn listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, however their rates aren’t the most economical, especially when you take into consideration that their features simply aren’t that progressed. Plans start from $9.99/ month, yet this just allows for 500 clients, as well as prices rise pretty dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete pricing guide

Pros and also Cons


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather one-of-a-kind hereof, being one of the few email marketing tools to allow you to manage event enrollments, tickets, and also invites . Remember that this attribute features its own costs: 5.4% + $0.80 for each and every ticket offered or deal carried out.

Not recommended if:

You require sophisticated automation:

Remarkably, for the costs it charges, Constant Contact does not offer one of the most innovative automations. While they do use caused campaigns, autoresponders and also deserted cart projects (for Shopify just), you’ll find that other much cheaper tools offer comparable degrees of automation– MailerLite and also Sendinblue.

Rating details


Alleviate of Use

Typically it’s simple to navigate, though a bit dull-looking. You can reach many locations within a number of clicks, though as they’ve included a lot more performance, some things have become a little hidden, for instance, automations.

Newsletter Creation


The editor is quick, but light on functions, especially in the designing department. Aside from that it’s simple to collaborate with.



This is extremely standard, just enabling you to insert straightforward introductions or call information. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, fundamental automations, persisting newsletters, A/B testing, event registrations, surveys, surveys and also vouchers .

Choice and Flexibility of Template Designs

Not bad. You can additionally start from scrape, as well as utilize a helpful feature called ‘Brand your email’ to auto-generate a layout based on your website’s shades as well as logo design.

Email Marketing Automation

They offer autoresponders and deserted cart advocate Shopify as well as WooCommerce. It also creates pre-defined contact sectors based upon your customers’ interactions with your online store (e.g. repeat, expired as well as prospective clients). Automations based on call triggers (e.g. email opens up, clicks) are likewise available. It’s worth keeping in mind that the automations aren’t one of the most adaptable, as you can’t actually incorporate conditions and also activities as you can in numerous various other devices.

Checklist Management

You can create sectors from contact activity, listing membership, get in touch with details, tags, or ecommerce activity. You can additionally produce a segment from your call insights as well as tag contacts based upon get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, as well as it simply uses a description box, standard area choices (which you can not include in) and afterwards a list, or listings, that people can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do too badly, reaching the most preferred email companies (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and Analysis

Along with standard open and click records, spam, bounce and also unsubscribe rates are additionally readily available. You also obtain click warm maps, and also some useful summary records such as open and click fads, opens up by tool, % of calls involved, and most effective subject line. You can also contrast projects. Advanced tracking such as social monitoring isn’t readily available.


Right here’s where it obtains a little bit unshaven. The device and also the website are just available in English. You can pick to change several of the non-editable e-mail sections (e.g. footer as well as personal privacy policy text) to among 10 languages offered, primarily European. Assistance and the knowledge base is offered in 4 languages. Somewhat complex, but at least there’s some initiative to sustain multilingual users and target markets.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t offered, nevertheless, there is a attribute to inspect the email for errors ( missing out on links, placeholder message that hasn’t been upgraded, etc). There’s also a device that permits you to preview exactly how e-mails will certainly try to find details receivers, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are positioned on momentary hold for 15 days, and afterwards resent. They are moved right into a put on hold bounce classification if it happens once more. They have actually a ‘recommended for removal’ filter offered to view these, but do not remove them instantly.



Import/export offered although it’s not as straightforward as it could be– you need to initially make it possible for sophisticated e-mail permissions under Account Settings.

Storage readily available for photos and also information


All plans include endless storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Various levels of account accessibility


The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive quantity of applications and integrations , virtually 400.

Touchdown Page Builder


This is just offered by means of their form builder, and it’s very basic. Instead, we ‘d advise these totally free landing page home builders.

Client Support

3.5/ 5.

There are several networks of assistance, including live chat, phone support, a understanding base and also community-based support. I found that the chat and also phone support weren’t constantly readily available, which was a little frustrating.

Overall rating.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks a lot of packages. The primary issue right here, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves restate with their website, they are a device for local business. As well as, therefore, it’s worth reviewing them on these terms. As stated over, they absolutely have sufficient of the fundamentals covered to please most small businesses, as well as if it were as straightforward as that then we ‘d recommend them much more extremely.

The issue, nowadays, is that there are a lot of other e-mail devices providing much more than Constant Contact, and for a lot less cash. This consists of not only features, yet additionally individual experience. In fact, for the quantity you pay with Constant Contact, you could find yourself making use of much more powerful devices such as ActiveCampaign and also GetResponse.

They do grab points for their decent deliverability prices, assimilations ( especially social media assimilations), as well as for allowing different gain access to levels for separate individuals. And also with current improvements to automations and coverage, and also the addition of new functions like a web site building contractor, it does resemble they’re making an initiative to enhance the item. Their lack of advanced attributes makes it challenging to advise them over others at this price point. (You’ll see we don’t note them as a great Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly assert that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simplified strategy (it only features autoresponders). They additionally use durable reports and evaluation tools. On top of that, they are also less costly than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email advertising and marketing tools on the market. It’s readily available in 6 languages and also features advanced automation options as well as a built-in CRM.
  • GetResponse is a solid option. It comes with lots of advanced attributes (e.g. a webinar device), uses and has superb automations one of the best spam as well as style screening tools we’ve ever before used. When compared to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive guide with the very best choices to Constant Contact, check it out right here. You can also try out our Smart Finder to see which e-newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d like to enter into the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. At $399/month, you would certainly be much far better off taking a look at any of these CRMs for tiny companies, which will certainly be far more inexpensive. There are also lots of superb cost-free CRMs to choose from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software application for small companies. It securely shops your client information and uses a safe and secure method to handle your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are constantly good in our bi-annual deliverability tests.

Regardless of these showy numbers and functions, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state through their site, they are a tool for tiny organizations. The concern, these days, is that there are lots of various other e-mail devices supplying even extra than Constant Contact, and for a lot less money. For the quantity you pay with Constant Contact, you can locate yourself making use of a lot extra effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simplistic strategy (it just features autoresponders).

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